Extended Stay America - Columbia - Stadium Blvd.

Business response:

Jonathan, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Thank you for sharing your feedback with us. Although you liked your clean suite and our courteous associates, we apologize for the smoke smell. We will utilize your comment to enforce our no-smoking policy more effectively. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Michael, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management 

Business response:

Dave, thank you for choosing to stay with us. We were sorry to read that we did not live up to your expectations and apologize for the wait time you experienced at check-in and the water temperature. We will share your comments with our team to make sure they are more diligent going forward. Moreover, we regret any disappointment you experienced concerning breakfast not being available during your stay. Please know that this information is posted on the hotel website, so our guests can be aware while making reservations with... read more

Business response:

Bethany, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Amanda, thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management 

Business response:

Sheryl, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Bethany, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management