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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was no ice machine??? And that was very strange
Business response:
We value you as our guest, and we appreciate you taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Thank you again for being our guest and for your feedback. Sincerely, Hotel Management
Clean but not very good rest. I arrived close to midnight and the lobby had several people waiting for assistance. 15 minutes later two employees came out. I was finally assigned a room, which went smoothly. The room was nice and clean but the temperature was warm. I put the fan to run but it was still warm. Finally I put on the air conditioner and still not much relief (it was 32 degrees outside). Also extremely heavy smell of smoke in the hallway, possibly cigarette combined with weed. Once in the room I did not smell it.
Business response:
Melissa, thank you for being our guest and for sharing your review. It is nice to know you liked your fresh room. However, It is disappointing to read about the dealy you experienced at the time of check-in. We are also sorry for the issues you encountered with the air conditioning unit. We have addressed these issues with our engineering staff and we appreciate you letting us know. Your concerns regarding the smoke smell in the hallways have been shared with our housekeeping team to ensure we are well poised to serve you be... read more
I’ve stayed at various Extended Stay locations across the country so was aware of the amenities and offerings prior to check in. I was in Columbus (Easton) for a work event and overall I had a very good experience. The location is great and an easy walk to several restaurants, bars and retail shops. My only “issue” is that my room was not as clean as I would have liked.
Business response:
Thank you for choosing to stay at our hotel and for being a loyal guest of the Extended Stay America brand. We are glad our location worked well for you and that you appreciated being so close to a variety of restaurants and shopping. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
There were food containers and other trash left under the beds by previous people which my toddler found. We stayed on a Saturday and there were numerous young adults making noises between the hours of 3 and 5 AM making really hard to stay asleep.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issues you encountered in your room and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We also wish we had the opportunity to address the noise problem you had while you were here. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
It was comfortable enough but a tad outdated. Nice to have the miniature kitchen facility, though we did not need to use it. Would have liked a coffee maker in the room. Very friendly and helpful staff especially a young lady called Shianne.
Business response:
Geoffrey, thank you for choosing Extended Stay America. It’s a pleasure to know you had a pleasant stay with us and liked our fully-equipped kitchenette facility. We are also glad to know you were impressed by the service provided by Shianne. We will share your kind comments with her. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
I liked the friendliness of the staff and the area of the property. However, our bathroom light was basically a strobe light and we opted for using the bathroom in the dark over having to sit with a flashing light. Also I don't know if it was something on our end, but we didn't see any housekeeping in the 3 days we stayed. Our trash was never taken out, and we were never given any new towels or wash cloths.
Business response:
Thank you for being our guest. Although you liked our location as well as our cordial associates, we are sorry for the issues you encountered. Kindly note, to respect the privacy of our guests housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 4.3 star rating with 1,355 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.