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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good staff Overall good visit- great location to mall and other attractions. Staff ( front desk) was super nice and supportive.
Business response:
Mark, thank you for taking the time to review your stay with us at Extended Stay America. We are delighted to know our prime location was ideal for you and that the service you received from our associates met all your expectations. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Jeff, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Business response:
We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
There was no ice machine??? And that was very strange
Business response:
We value you as our guest, and we appreciate you taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Thank you again for being our guest and for your feedback. Sincerely, Hotel Management
Clean but not very good rest. I arrived close to midnight and the lobby had several people waiting for assistance. 15 minutes later two employees came out. I was finally assigned a room, which went smoothly. The room was nice and clean but the temperature was warm. I put the fan to run but it was still warm. Finally I put on the air conditioner and still not much relief (it was 32 degrees outside). Also extremely heavy smell of smoke in the hallway, possibly cigarette combined with weed. Once in the room I did not smell it.
Business response:
Melissa, thank you for being our guest and for sharing your review. It is nice to know you liked your fresh room. However, It is disappointing to read about the dealy you experienced at the time of check-in. We are also sorry for the issues you encountered with the air conditioning unit. We have addressed these issues with our engineering staff and we appreciate you letting us know. Your concerns regarding the smoke smell in the hallways have been shared with our housekeeping team to ensure we are well poised to serve you be... read more
I’ve stayed at various Extended Stay locations across the country so was aware of the amenities and offerings prior to check in. I was in Columbus (Easton) for a work event and overall I had a very good experience. The location is great and an easy walk to several restaurants, bars and retail shops. My only “issue” is that my room was not as clean as I would have liked.
Business response:
Thank you for choosing to stay at our hotel and for being a loyal guest of the Extended Stay America brand. We are glad our location worked well for you and that you appreciated being so close to a variety of restaurants and shopping. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
There were food containers and other trash left under the beds by previous people which my toddler found. We stayed on a Saturday and there were numerous young adults making noises between the hours of 3 and 5 AM making really hard to stay asleep.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issues you encountered in your room and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We also wish we had the opportunity to address the noise problem you had while you were here. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 4.3 star rating with 1,322 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.