This profile has been claimed by the business owner or representative.
Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyed our stay Staff very friendly Nice hotel, great room Close to everything
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you liked our convenient location and you were pleased with the exceptional service from our staff. We will share your compliments with the team to let them know their efforts are appreciated. We hope you’ll make us your home away from home on a future date. Sincerely, Hotel Management
Business response:
Keria, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Just there to sleep Hotel was all that we needed. Check in was fast, room was clean, and the bathroom was clean. Didn’t hear anyone in the hallways at night and the bed were comfortable. Bedding was fine and clean, but would have been nice to have a heavier comforter on the bed. Otherwise great, would stay there again.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed the comfort of your well-equipped room and that you were impressed with the service provided by our staff. We appreciate your suggestion and look forward to having you as our guest again soon! Sincerely, Hotel Management
Average at best My room smelled like old tobacco or something not pleasant. I travel for my job so I got back to the room later. In the morning I realized the room had nothing in it besides towels, if you need a hair dryer or anything else even kitchen wise you have to check it out at the desk. I’ve never seen that before. The shower was not clean!! The tub was clearly not scrubbed on the bottom and sides it was disgusting. This is why I gave the hotel a lower rating. It wasn’t clean!
Business response:
Cynthia, thank you for staying with us. We are sorry for the inconvenience you had with the cleanliness. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We have also shared your feedback with our housekeeping team so that they can be more diligent in their work. We hope you will give us another chance so that we can provide you with the kind of hospitality you d... read more
Clean room Clean room and it appears that there have been a few updates. The mattress was not very comfortable and the pillows were like flat pancakes. Front desk clerk was very nice and helpful.
Business response:
Sabrina, thank you for staying with us. We are glad you liked our courteous front desk service and the cleanliness of your room. We value your feedback and have taken a note of it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Bathrooms were not as clean. 'breakfast' area was dirty and messy.
Business response:
Thank you for your feedback. We have read your comments and are sorry to hear we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Managemen... read more
Business response:
Teresa, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Where's the soap? Beds weren't comfortable. No amenities in room as stated in hotel description. Everything must be requested from the front desk.
Business response:
Antoine, we appreciate you being our guest and providing your feedback. It's great to know your stay was enjoyable overall. However, we apologize for any miscommunication regarding our in-suite amenities. Our guests often bring their personal items from home to use in their suite, so that's why our hair dryers and toiletries are available upon request at the front desk and always complimentary. Please accept our apologies if we did not communicate this to you at check-in. Thank you so much for staying with us and we look for... read more
Good experience I was in town for a conference and was given a ground floor room, I checked in a bit early, and the room was available. A small child was staying above me and the pitter patter of elephant feet was constant until about 9pm. On the second night I stopped by the front desk to say something, and they must have gone up to the room to ask for a little quiet, because it was much better after that. I would recommend small children put in ground floor rooms in the future. The staff was very helpful, friendly, and qui... read more
Business response:
Jennifer, thank you for choosing Extended Stay America while you were for a conference. We are glad you liked our convenient location and courteous service as well as your well-appointed room. That being said, we are sorry for the noise issue you had in your room. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 4.3 star rating with 1,355 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.