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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing Extended Stay America. We appreciate you sharing your complimentary rating and hope to host you again soon. Sincerely, General Manager
Bad beds I called earlier to get a reservation and the lady was rude as heck!!! So I booked with hotels.com and got a better deal. I'm even booked at the Dearborn location and the lady got smart with me and so I hung up on her
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you enjoyed your overall visit. However, I am sorry for the unpleasant experience you had with one of our associates and that you found the bed in your room to be uncomfortable. We value your feedback and will use it to make sure we are more consistent in our service delivery. We invite you to come back and validate the changes we will be implementing and to experience the stay you expect and deserve. Sincerely, General Manager
Business response:
It was a pleasure having you as our guest at Extended Stay America - Columbus - Easton. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Columbus - Easton. Sincerely, General Manager
Close to Easton conference A very pleasant stay. Sherry at the front desk was very helpful at check in and called to be sure the room was up to expectations. Dishes are available through front desk for the in room kitchens, including full sized refrigerator, stove top, and microwave. My room was lacking a hair dryer, but this was not a necessity for me (may also be available at front desk). Older hotel but all in working order and comfortable beds and recliner.
Business response:
It was a pleasure to have you as our guest at Extended Stay America - Columbus - Easton. We are delighted to read our location was ideal for your needs and that you were impressed with our fully-equipped kitchen and helpful associates. Sherry and rest of the team will be pleased to hear your compliments. We appreciate your business and look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Judith, we appreciate you being our guest at Extended Stay America - Columbus - Easton. It’s our pleasure knowing you thoroughly enjoyed being with us. Thanks for your great feedback, and we look forward to your next visit! Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Columbus trip. Took about twenty mins to get checked in. Had to clean the bathroom myself and the shower curtain had sour smell and also hair in bathtub. I'm glad I bought my cleaning supplies, only reason I didn't leave or make a big deal was because it was my family reunion didn't want to have to find another hotel.
Business response:
Please accept our apologies for the issues you faced which compromised your otherwise pleasant stay. To ensure a clean, fresh accommodation is most important for us, but we are sorry we fell short while you were here. Your concerns have been shared with our Housekeeping team in an effort to be more diligent moving forward. We hope to have another chance so we can deliver you a much better experience. Sincerely, General Manager
Business response:
Thomas, thank you for your rating. Although you were overall pleased with your stay, we are sorry to see we missed meeting some of your expectations. We hope to have another chance so we can deliver you a much better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 4.3 star rating with 1,234 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.