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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great value The staff was friendly and helpful and the room clean and basic. They don't clean your room every day but that is fine as they were very clear and upfront about it. And for $69/night it was a great value
Business response:
Andrew, thanks for the kind review of Extended Stay America and recommending us to others. It feels so good to know you were impressed with your well-appointed room and the service provided by our staff. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Ok hotel I could hear people running and talking upstairs and through the walls. Even though there is a kitchen unit, there are absolutely NO supplies: dishes, glasses, or utensils! You must put in an order for these after you arrive. I didn’t realize this until after getting ready for bed! Too late. Grab and go breakfast was very minimal: granola bars, oatmeal, and a very few muffins. Disappointing.
Business response:
Jackie, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting your expectations and regret the issue you had while here. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. We hope you will give us another chance so we can serve you mu... read more
Hotel - Extended Stay America Columbus - Easton Hotel ok, lacked in the breakfast area - needs improvement
Business response:
Joseph, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
It was sooo quiet. I slept so well. I was worried in the morning when I noticed they didn't have a hair dryer in the room. Phoned the front desk and one was delivered in less than two minutes. Great night!!
Business response:
Kimber, thank you for choosing Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to see you again soon. Sincerely, Hotel Management
Clean and affordable I really enjoyed my stay here. The staff was professional and courteous. And the rooms were clean, comfortable and roomy. My only suggestion is to get better cable TV. Not a lot of channels and some was poor quality. Overall my stay was excellent. Thanks for the comfort!
Business response:
Rick, thank you for sharing the wonderful feedback about Extended Stay America. We are glad to know you loved the convenience of our location and were impressed with the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Great location, Room just ok Upon arrival, the receptionist was welcoming and efficient. I was assigned to a 3rd floor end unit and the room seemed nice. There is ample space and the hotel is located in a convenient area. They need to do a better job of cleaning, the place just seems like they could do a little better. I stayed 3 nights, but I was barely in the room. I noticed that there were sticky spots on the dresser and ants would show up there when I placed something in that space. I also felt the water pressure could h... read more
Business response:
Thank you for choosing to stay with us. We are glad you liked many aspects of your stay. Our team is committed to providing clean, comfortable and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thanks again for your feedback, and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
Kitchen is Plus I did not enjoy my stay: rep who check me in was not at all excited about her job, the room has a old carpet odor, I heard baby crying to dogs barking but the kitchen is plus and bathroom was clean.
Business response:
It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
The experience was just okay, not bad, not great. The hotel smelt a little like smoke but overall it served its purpose. I would go back
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant visit. Your feedback with regard to the odor issue has been shared with our housekeeping team to be more diligent in their efforts. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 4.3 star rating with 1,355 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.