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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was close to where my businesss was. I like to have gas tations near and there was one on each corner. It was QUIET which is a big factor in my rating..
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that enjoyed a quiet stay and the convenience of our location.. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Weekend Getaway, Only offered a Grab & Go breakfast which was coffee, a pre packaged muffin or apple/orange.
Front staff was very polite and helpful. Parking convenient. Card demagnitized during stay and staff fixed it right away. Bed was kinda hard. Minimal cable channel opinions
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the inconveniences you experienced. I will be sure to inspect our mattress to ensure they meet our company’s high standards. Still, I’m pleased to read that our staff provided you with exceptional customer service and was able to quickly resolve the issue with your key. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you agai... read more
Nice and clean room but ... The room is clean and good. But the breakfast is very minimal. I don't think the hotel has a restaurant of its own. There is not much options available within a short walking distance either (except for a Japanese restaurant ).
It would have been nice to have room service. I was told since I was only staying three days that I would not be receiving housekeeping....imagine my surprise. I would never recommend this hotel to anyone I know based on my experience.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you were not informed of the housekeeping procedure at Extended Stay. In response to your feedback, I have spoken with my staff to assure that the communication of housekeeping is explained in detail. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
I checked out at 11:20 and 3 people knocked on my door telling me to leave.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize for the service issues you experienced. I discussed your comments with the team, and we are reviewing our housekeeping policies and procedures to ensure your experience is not repeated. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 3.5 star rating with 2,207 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.