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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Affordable no frills In town for a wedding.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that you found our hotel to be a good value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice and clean hotel Hotel staff was friendly upon check in. Room was clean and comfortable.
very well located for my trip. I was in town for a wedding that was at Easton Center. Usually I will stay at either Red Roof or Ramada. Being a home football weekend, both were filled. Then I saw that your building was close by, and took a chance. I was very happily surprised. With the one exception of noisy people above me( which the front desk took care of promptly) I was completely satisfied with my stay.
Business response:
Thank you for posting a review of our property. I’m thrilled our staff was able to quickly resolve any issues and provide you with a comfortable stay. I’m glad you enjoyed our convenient location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Clean, very basic hotel This hotel was enough. Basic amenities were available. I was disappointed that they don't have an ice machine (even though there are 2 ice cube trays in the freezer, I assumed there would be at least one machine). The breakfast caters to people who are walking out the door and due to allergies the only thing available for me was a couple pieces of fruit. All in all, you get what you pay for and its a decent clean place to stay.
Business response:
I want to thank you for taking the time to post a review of your stay. I’m glad we were able to provide you with a comfortable and satisfactory experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Property was not clean, breakfast was non existent except for cold coffee. Staff were never available and did not have amenities when asked. Stairwells and elevator were filthy.
Business response:
Dear Guest, We are sorry to hear that your experience did not meet expectations. Providing a comfortable and well-maintained environment, along with attentive service, is very important to us, and it’s disappointing to learn this was not reflected during your visit. Your comments regarding overall upkeep and service availability are appreciated and will be taken into consideration as we work to enhance the guest experience. We value your input and hope you will consider giving us another opportunity to provide you with a mor... read more
Not clean at all
Business response:
Dear Guest, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Thank you again for your feedback. Sincerely, Hotel Management
Breakfast is super simple and don't expect too much. Parking is fine.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that you found our parking satisfactory. We also appreciate your comments regarding our breakfast offerings and understand that guests may expect more variety. Your feedback has been shared with our food and beverage team as we continually look for ways to improve our services. Guest input like yours helps us enhance the overall experience for future visitors. We truly value your perspective and hope to have the opportunity to welcome you b... read more
This particular Extended Stay is not well taken care of. The first room I was given, was barricaded by the extra bed upside down and blocking the entrance. The second room was OK. No water stopper in the bathroom sink, glad I didn't drop my earring in there. Thermostat is too hot and loud even though I put it on 72F.
Business response:
Dear Guest, We sincerely apologize for the inconvenience you encountered upon arrival, particularly being assigned a suite that was not properly prepared. That situation should never occur, and we regret the disruption it caused. We also appreciate you noting the concerns within the second accommodation, as functionality and comfort are essential to a pleasant stay. Your comments regarding maintenance and climate control have been shared with our team for corrective action. We value your feedback and are committed to improvi... read more
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 3.5 star rating with 2,207 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.