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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok hotel for a one night stay. Needs a deep clean I only stayed one night here at the Extended Stay. The room was ok. It is showing it's age. The kitchenette needed a fresh remodel. The carpets need a deep cleaning. The sheets were clean. Would I personally stay here again, probably not. Also the breakfast option were only grab and go stuff like apples, granola bars, and coffee.
Business response:
Dear Christopher, Thank you for your feedback. We appreciate you staying with us and sharing your experience. While we're glad you found the room and sheets clean, we understand your concerns about the carpets and kitchenette. We are continuously working on updates and will take your comments into consideration. Our breakfast is designed for convenience, but we’ll review options for improvement. We hope you'll reconsider and give us another chance in the future. Sincerely,Hotel Management
100 dollar deposit and was very behind on renovations
Business response:
Dear Tyonne,Thank you for your feedback. We understand your frustration with an unexpected charge and apologize if this wasn’t communicated to you in advance. We also appreciate your insights regarding the need for updates on our property. We will share these concerns with the appropriate individuals as we strive to ensure a flawless visit for every guest. We hope you will give us another chance to prove ourselves and return to stay with us in the future.Sincerely,Hotel Management
Suboptimal
Business response:
Dear Evans, We’re sorry to hear that your experience did not meet expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and your comments help us identify areas for improvement. We value your input and hope to provide you with a better experience in the future. Sincerely,Hotel Management
Awesome place to stay at staff is very nice and friendly check in was fantastic and fast
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,691 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.