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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast was a little disappointing but overall i would stay there again
Business response:
Dear Guest, Thank you for selecting Extended Stay America for your accommodation needs. Our foremost priority is to ensure that your experience in every aspect of our hotel is exceptional, and we hope to have met those expectations. We also value your suggestions regarding the enhancement of our breakfast. Please be assured that we will carefully consider your feedback as we strive for continuous improvement. We look forward to seeing you again soon. Sincerely, Hotel Management
Clean and comfortable. Front desk staff was beyond friendly. Would stay again.
Extended stay Columbus The facility was more than adequate for my stay. It was quiet, clean, and the customer service was fine.
Business response:
Dear Guest, We appreciate you choosing Extended Stay America and taking the time to write a review. We are glad our property met your needs and that you enjoyed our relaxing, pristine accommodation with outstanding hospitality. It was a pleasure hosting you, and we hope to welcome you back in the future! Sincerely, Hotel Management
I liked how every room had a small kitchen and dishwasher inside and the hotel provides any necessary dishware you need
Rooms needs means of ventilation , furniture needs to replace with new ones , carpet old and smelly. I have a sick husband and his hard to move him from one hotel to another
Business response:
Dear Guest, We are truly sorry to hear about the inconveniences you experienced, especially given your husband's condition. We understand how important comfort and cleanliness are, and we apologize for the lack of proper ventilation, outdated furniture, and the condition of the carpet. Your concerns have been shared with our maintenance and housekeeping teams to ensure immediate attention and long-term improvements. We appreciate your patience and value your input as we work to enhance our guest experience. We hope to have t... read more
Patricia checked us in! Very personable and helpful. Excellent customer service skills! Facility isn’t fancy but it’s more than adequate for those traveling on a budget.
Business response:
Dear Guest, We’re thrilled to hear that Patricia provided you with excellent customer service—she truly exemplifies our commitment to guest satisfaction, and we’ll be sure to pass along your kind words. While we may not be a luxury property, we take pride in offering clean, comfortable, and affordable accommodations for travelers on a budget. Your feedback encourages us to continue improving and ensuring our guests feel welcomed and valued. We hope to have the pleasure of hosting you again at Extended Stay America in the nea... read more
Business response:
Dear Guest, We’re sorry to hear that your stay did not meet expectations. We strive to offer the best experience possible for our guests, and we’d love to understand more about what happened during your stay. Please provide more details on your experience, such as any areas for improvement or specific concerns you encountered. Your input is incredibly valuable as we work to improve our services. We hope to have the opportunity to address these issues and welcome you back for a more enjoyable stay in the future. Sincerely, Ho... read more
It was good.
Good
Business response:
Dear Guest, Thank you for sharing your positive feedback with us. We’re so glad to hear that you had a good experience during your stay at our hotel. It’s always our goal to provide a clean, comfortable, and welcoming environment for all our guests, and we appreciate knowing that we met your expectations. Your satisfaction means a lot to our entire team, and we’re committed to continuing to deliver great service on every visit. We truly value your support and hope to be your choice for future stays at Extended Stay America.S... read more
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,640 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.