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Extended Stay America - Columbus - Tuttle
- Hotels
- Dublin, OH
About this business
Location details
5530 Tuttle Crossing Blvd., Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pretty old. Needs updating.
Business response:
Dear James, Thank you for sharing your feedback on your recent stay. We appreciate your input regarding the need for updates and improvements to our property. We continuously strive to provide a comfortable and enjoyable experience for our guests, and your comments will be considered as we plan for future renovations. We value your feedback and hope to welcome you back in the future with a refreshed and updated atmosphere.Sincerely,Hotel Management
The room was a good size, bed was comfortable, kitchen fridge and microwave were clean. Faucets were old, hallways were in need of vacuuming, floors in room needed dusting. Breakfast was only packets of instant oatmeal! No hangers at all! Needed to ask for even basic, cheap dishes! Bring your own kitchen items and breakfast food. Location is covenient to highways, restaurants. Have mixed feelings - overall was fine, but no hangers, etc., was a surprise!
Business response:
Dear Linda, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our concerned team is already at work. Please return to stay with us again and enjoy a flawless experience.Sincerely,Hotel Management
The kitchen area could include plastic ware and a cleaner refrigerator. The workout room included one 10 lb dumbbell and no bench or matt to work out on.
Business response:
Dear Rhonie, Thank you for sharing your evaluation of our hotel. We aim to provide seamless service and accommodations for every guest. Therefore, we apologize this was not entirely your experience. We continually strive to improve our hotel, and your comments are valuable to us. We will share your observations with our team to see how we can enhance our guest's satisfaction moving forward. We hope you will consider revisiting us for a much-improved stay.Sincerely,Hotel Management
You get what you pay for, it’s not a 5star hotel but the place is a bit run down. Stayed for 2nights and I gotta say that both nights of our stay we all woke up in the middle of the night due to people (a man and woman) shouting/arguing in the hallway. Our room was okay, like I said a bit run down but you get what you pay for.
Business response:
Dear Filos, Thank you for being our guest and sharing your observations. We apologize for disrupting your stay caused by the noise disturbance from inconsiderate neighbors. We regret that we could not resolve this immediately, and also for the inconvenience caused. Furthermore, we are sorry you felt our facility needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. We hope you continue to select us as your hotel of choice s... read more
Awesome night I loved it all. The water was good and hot. The beds nice and comfy. Ill be back again when i need to get away.
Have stayed numerous times.
Business response:
Dear Bill, We love having guests return to stay with us again and again. Nothing pleases us more than to know that we have provided everything necessary for you to have a wonderful stay. Thank you for making Extended Stay America your "home away from home" in the area. We look forward to welcoming you back soon.Sincerely,Hotel Management
nice and convinent
Overpriced. Dirty kitchen area. Chairs falling apart. Staff friendly but not worth the price. I wouldn't stay there again.
Business response:
Dear Robert, Thank you for sharing your candid review. We are sorry for failing to meet all your expectations. We make every effort to keep our rates competitive and in line with like hotels in the area. Therefore, we are sorry you felt our value did not meet your expectations. Also, we follow strict industry standards regarding our hotel's cleanliness and upkeep, and we apologize for the issues you encountered in your suite. We will review your observations with our team to ensure such matters do not affect future guests. W... read more
Frequently asked questions about Extended Stay America - Columbus - Tuttle
How is Extended Stay America - Columbus - Tuttle rated?
Extended Stay America - Columbus - Tuttle has a 3.9 star rating with 1,470 reviews.
When is Extended Stay America - Columbus - Tuttle open?
Extended Stay America - Columbus - Tuttle is open now. It will close tomorrow at 12:00 a.m.