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Extended Stay America - Columbus - Tuttle
- Hotels
- Dublin, OH
About this business
Location details
5530 Tuttle Crossing Blvd., Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our 6 night was very nice. Clean, convenient, very safe and nice area. Staff was nice, i only meet 2 briefly Will be back next year to stay
Business response:
Dear Lorrie, Thank you for your wonderful review! We are delighted you enjoyed your stay at Extended Stay America. It is great to know you found the area convenient and safe. We look forward to welcoming you back next year for another pleasant stay.Sincerely,Hotel Management
I know it was a grab and go but there wasn’t anything for my kids to drink with their muffin. Ridiculous that I had to go spend another $40 for breakfast.
Business response:
Dear Holley, We apologize for the inconvenience you experienced with our grab-and-go breakfast options. Your feedback is important, and we will review our offerings to ensure they better meet the needs of our guests, including providing beverages for children. We regret any additional expense you incurred and hope to have the opportunity to improve your experience in the future. Thank you for bringing this to our attention.SincerelyHotel Management
Was a clean room, quiet
Update the place Check in receptionist very rude. Bed very uncomfortable and room really outdated. The “breakfast” is a muffin and coffee. Place could use some new staff and updating and it might be an okay stay.
Business response:
Dear Courtney, We are truly sorry to hear about your disappointing experience during your stay. It is concerning to learn about the behavior of our receptionist, and we apologize for any discomfort caused. Your feedback about the comfort of the bed, the outdated room, and the limited breakfast options is also duly noted. We take your comments seriously and will address them with our team to ensure improvements. We are committed to providing a welcoming and comfortable experience for all our guests, and we appreciate your val... read more
Disapointing Initially had a non pet room our booking was for a ground floor pet room and we checked twice beforehand to make sure we were set. When we arrived they assigned us to a third floor non pet room and they told us we couldn’t stay !!! Finally after much discussion and time they allowed us to stay in a non pet room and transferred us after three days. They charged a $250 pet fee verses the$150 max per stay as stated on hotels.com page . We will dispute this.
Business response:
Dear Soumen, We sincerely apologize for the inconvenience caused by not initially providing the room you requested. Regarding the pet fee, it can vary depending on the length of your stay and is listed on our website. However, we understand there may have been a misunderstanding about the specific amount charged. We will look into this matter to ensure accuracy and consistency in our communication. If you have any further concerns or need clarification, please don't hesitate to reach out to us directly. We hope to make it ri... read more
Frequently asked questions about Extended Stay America - Columbus - Tuttle
How is Extended Stay America - Columbus - Tuttle rated?
Extended Stay America - Columbus - Tuttle has a 3.9 star rating with 1,464 reviews.
When is Extended Stay America - Columbus - Tuttle open?
Extended Stay America - Columbus - Tuttle is open now. It will close tomorrow at 12:00 a.m.