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Extended Stay America - Columbus - Tuttle
- Hotels
- Dublin, OH
About this business
Location details
5530 Tuttle Crossing Blvd., Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place and close to restaurants. Clean and spacious.
Meh Had to look for a front desk person to check me in. Room could have been cleaner. Couldn’t adjust temp in room. Felt like the floor wasn’t sturdy in some places in the hallway, and felt the same way in bath tub. Shower fixtures were very hard to adjust
Business response:
Dear Kristen, We apologize for the inconveniences you encountered during your stay, from the check-in delay to the room cleanliness and maintenance concerns. Your comments about the flooring, temperature control, and shower fixtures have been shared with our maintenance team for prompt inspection and resolution. We strive to ensure every guest has a comfortable and seamless experience, and your input helps us improve. We're committed to addressing these areas and providing better service moving forward. We appreciate you bri... read more
I liked the location and the environment.
Not great but we were only staying for the night. We got a place to sleep and it was what we payed for.
Business response:
Dear Steve, Thank you for taking the time to share your feedback. We’re glad we could provide you with a place to rest during your overnight stay and that you found it in line with the value paid. However, we regret that your overall experience did not exceed expectations. We continuously strive to enhance guest satisfaction by improving our accommodations, amenities, and service. Your comments help us identify where we can do better to ensure every stay, no matter how short, is more than just adequate. We appreciate your vi... read more
Very clean, and a great location. The staff is amazing! Very friendly and accommodating. Terra, Kelcee, Chereese, Tito and the rest of the staff have taken great care of me. Highly recommend!
Business response:
Dear Montgomery, Thank you for your wonderful feedback. We’re thrilled to hear you found our hotel very clean and enjoyed our great location. Our team members Terra, Kelcee, Chereese, Tito, and the entire staff are delighted to know their friendly and accommodating service made your stay memorable. Your high recommendation means a lot to us. We truly appreciate you choosing our hotel and look forward to welcoming you back to Extended Stay America for another exceptional experience. Sincerely, Hotel Management
Everything was great ... except the "grab and go breakfast," which was plastic-wrapped muffins and packets of instant oatmeal. Disappointing. Loved the staff and the suite. Unfortunately, the "breakfast" was a dealbreaker for returning a second time.
Needs updated Drain in bathroom was clogged, and builing in general needs deep clean and repainted. As in, there wasnt dirt anywhere or such, but carpet looked worn, and there were many patches on the walls that were very noticable even if painted over. Very dim lighting everywhere.
Business response:
Dear Guest, We apologize for the clogged bathroom drain and the overall worn appearance, including the lighting and patched walls. Your comments help us identify areas that need attention, and we are actively working on improvements to enhance the guest experience. Maintaining a clean and comfortable environment is important to us, and we will address these concerns with our maintenance and housekeeping teams. Thank you again for your input, and we look forward to welcoming you back with a better experience. Sincerely, Hotel... read more
Property was lit up safe very easy to get from the interstate and back on. Staff was very polite and friendly took care of our needs
Business response:
Dear Charles, Thank you for sharing your feedback. We’re thrilled to hear that you found our property easily accessible and that our staff provided polite and friendly service. Our team strives to ensure every guest has a comfortable and pleasant stay, and we’re glad we could meet your needs. Your kind words motivate us to continue delivering great experiences. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Tuttle
How is Extended Stay America - Columbus - Tuttle rated?
Extended Stay America - Columbus - Tuttle has a 3.9 star rating with 1,467 reviews.
When is Extended Stay America - Columbus - Tuttle open?
Extended Stay America - Columbus - Tuttle is open now. It will close tomorrow at 12:00 a.m.