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Extended Stay America - Columbus - Worthington
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7465 High Cross Blvd., Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your review. Your total satisfaction is always our top priority, and we’re sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
We usually love to stay at Extended Stay hotels for the kitchenettes and friendly staff but this time wasn't so great. The room door didn't lock and the bathroom door didn't latch shut. Our pillows were so uncomfortable that we ran to Walmart to get new ones and the mattress was so bad that every morning we woke feeling as though someone had beat us in our sleep.
Business response:
We appreciate your loyalty to our brand and are so glad we could welcome you at our hotel. It’ nice to read you had an overall pleasant visit and liked some aspects of our hotel. However, we are sorry for not meeting all of your expectations regard you this stay. We have shared your concerns with our team, and we have made adjustments to improve our processes to provide great service every stay. We hope to see you again soon! Sincerely, Hotel Management
Bed like sleeping on the carpet - HARD!
Business response:
Please accept our sincere apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. We value our guests and their recommendations and we have shared your comments with our leadership team. Once again, we are sorry for the inconvenience you experienced and hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
DeWanna, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice area - lots of construction going on so was a little noisy.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Julie, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Hotel was clean and the staff was fiendly. I thought it was going to be a larger room. I feel it was over priced. Breakfast was a few breakfast bars
Business response:
Debi, thank you for staying at Extended Stay America. We are glad you liked our courteous service and well-kept property. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Natalie, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Great for business travel New facility, great staff, clean and terrific safe location!!!! Right near restaurants and freeway for easy travel.
Business response:
Denise, thank you for your review of Extended Stay America. We are thrilled you loved our convenient location and courteous service. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Worthington
How is Extended Stay America - Columbus - Worthington rated?
Extended Stay America - Columbus - Worthington has a 4.3 star rating with 1,056 reviews.
When is Extended Stay America - Columbus - Worthington open?
Extended Stay America - Columbus - Worthington is open now. It will close tomorrow at 12:00 a.m.