Extended Stay America - Dallas - Coit Road

Business response:

Thank you for your recent stay at Extended Stay America and for bringing along your furry friend! Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. Thank you once again for your terrific feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management 

Business response:

David, we are happy you were pleased with most of our services, but we apologize that your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate your rating and are happy you liked various aspects of your stay. However, we are sorry we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Alicia, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations. Also, please know to ensure the cleanliness of kitchenware they are kept at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Business response:

Jon, thank you for the glowing review of Extended Stay America. It's great to read your wonderful comments about our comfortable hotel, our friendly and accommodating team, and the ease and variety of our grab-and-go breakfast. Your feedback is appreciated, and we hope you will revisit us. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Danette, we love to receive feedback on how we are doing. So, thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted how much you enjoyed your stay with us and appreciate your kind compliments about our front desk team. We will be sure to share your review with them as they will be so pleased. Thank you again and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Daniel, thank you for staying at Extended Stay America. We are pleased to know you had a nice time with us. We wish we would have known about the mattress issue as we would have done our best to ensure you are comfortable. Thank you again for being our guest, and we look forward to a future visit. Sincerely, Hotel Management