Extended Stay America - Dallas - Coit Road

Business response:

Daniel, thank you for reviewing your stay at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had due to your beddings. We hope this did not overshadow your otherwise positive experience, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, I invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Chester, we are delighted you had an outstanding stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management 

Business response:

John, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for staying at our hotel. Although it seems overall you had a pleasant stay, we are sorry for the television issue you encountered. We have gotten with our Maintenance Team and we are working on the problem. We appreciate you letting us know and we hope you will choose us again in the future for an improved experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the cleanliness issues you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management 

Business response:

Karen, thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management