Extended Stay America - Dallas - Coit Road

Business response:

Jose, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Alexis, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

We appreciate you providing a review of our hotel. Everything we do is aimed at providing you with an excellent hotel experience, but we are sorry to have let you down. We hope you will consider visiting us again as we would love to provide you with a favorable experience. Sincerely, Hotel Management 

Business response:

Marianne, thank you for staying with us. We apologize for the behavior of our associate. Your comments has initiated an additional training for our team as to improve our guests’ experience. Also, we will your feedback in regards to the room will be shared with the maintenance team to be more diligent with their work. We truly hope you will give us another chance to prove we are committed to providing outstanding accommodations and service. Please see us again soon. Sincerely, Hotel Management 

Business response:

Anita, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your time here and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management 

Business response:

Ivan, thank you for your nice rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Lakrezha, thank you for the wonderful rating! We are glad you had a great experience and appreciate you being our guest. The next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management 

Business response:

Kymmie, it's so nice to read your stay at Extended Stay America was enjoyable on so many levels. We appreciate you liked our proximity to the airport, and that our service was up to your satisfaction. Thank you for taking the time to review your visit and hope to welcome you again when in our area. Sincerely, Hotel Management