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Extended Stay America - Dallas - Las Colinas - Carnaby St.
- Hotels
- Irving, TX
About this business
Location details
5315 Carnaby St., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Hello Srinath, Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.
It would be 5 ĺ
Business response:
Dear Guest, We appreciate you choosing to stay with us. Please feel free to reach out to our team with any feedback you may have from your recent stay. We hope to welcome you back soon for an even better experience!
Had to be moved to a second room first one had roaches. Second rooms bathroom smelled like smoke. Trash cans were full of trash under stair well. Rooms are hotel kinda run down.
Business response:
Hello Stephanie, Thank you for sharing your feedback. We regret to hear about the issues you encountered, including the room change due to pests, the odor in the second room’s bathroom, and the condition of the common areas. This is not the experience we want for our guests, and your comments will be shared with our management, housekeeping, and maintenance teams for immediate review. We appreciate you bringing these concerns to our attention.
Business response:
Hello Rachel, Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
Not best quality
Ffc
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Carnaby St.
How is Extended Stay America - Dallas - Las Colinas - Carnaby St. rated?
Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 3.3 star rating with 1,694 reviews.
When is Extended Stay America - Dallas - Las Colinas - Carnaby St. open?
Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.