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Extended Stay America - Dallas - Las Colinas - Carnaby St.
- Hotels
- Irving, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5315 Carnaby St., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good area
Business response:
Hi Jerico, Thank you for your thoughtful feedback. We are delighted to hear that you valued our prime location, which offers both convenience and accessibility.
Great Location !
Business response:
Hi Paloma, Thank you for your outstanding rating! We are elated to know that our prime location exceeded your expectations and enriched your overall experience. We look forward to the pleasure of welcoming you back for another exceptional stay!
Quite
Business response:
Hi Ja Sim, We are truly honored by your impeccable rating. It’s wonderful to know that you experienced a peaceful and tranquil stay with us. We eagerly await the opportunity to welcome you back for another exceptional visit!
The room was fine, spacious for the cost and met its purpose. However, there was not one amenity available, no silverware, glasses, dining ware, no ice, nothing. I have been to other Extended Stay properties and all cooking and dining things were included in the room. There was a note in the room that the front office had these things, but when I asked all they had were plastic spoons and disposable cups. There were also broke down vehicles in the parking lot that looked like they were being used as storage facilities. Also,... read more
Business response:
Dear Guest, We sincerely apologize for the inconvenience you experienced with the lack of amenities and the condition of the parking lot. Your comments about the silverware, dinnerware, and parking are being addressed with our team for immediate improvement. We also regret the lack of elevators during your stay. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We hope you give us another chance to provide you with the exceptional stay you deserve. W... read more
Business response:
Dear Guest,It is rewarding to receive a 10-star rating from our guests, inspiring us to maintain our high service standards. We’re overjoyed that you had a pleasant stay and look forward to welcoming you back on your next visit.
Everything
Business response:
Dear Guest,Thank you for choosing Extended Stay America and for your great review. We're delighted to know you had a pleasant stay and that your time with us was enjoyable from start to finish. Your support means a great deal to us, and we're grateful that you chose to stay with us. We hope to have the chance to welcome you again in the future. Sincerely,Hotel Management
Cockroaches everywhere in my room
Business response:
Dear Guest, We sincerely apologize for the issues you encountered regarding cleanliness during your stay. This is not the standard we expect, and we will immediately address the situation with our team to ensure that pest control measures are thoroughly implemented. We value your feedback and are committed to improving our guest experience. We hope you'll consider giving us another chance in the future.Sincerely,Hotel Management
Breezy and easy
Business response:
Hi Jerico,Thank you for your kind feedback. We are delighted to hear that your experience was both effortless and enjoyable. Our goal is to provide a seamless stay, and we look forward to welcoming you back in the future.
It's really nice overall
Business response:
Dear Guest,Thank you for your kind words. We are delighted to hear that your overall experience was a pleasant one. We look forward to welcoming you back for another enjoyable stay!
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Carnaby St.
How is Extended Stay America - Dallas - Las Colinas - Carnaby St. rated?
Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 4.3 star rating with 1,015 reviews.
When is Extended Stay America - Dallas - Las Colinas - Carnaby St. open?
Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.