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Extended Stay America - Dallas - Las Colinas - Carnaby St.
- Hotels
- Irving, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5315 Carnaby St., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Hi Hrishikesh,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.
Business response:
Hi Susan,Appreciate your positive 4-star review! We're pleased to know you had a good experience with us. If there's anything specific you'd like us to improve upon or if you have any suggestions, please feel free to share. Your feedback helps us enhance our services further. Thank you for choosing us!
Every thing was great on my trip thanks
Business response:
Hi Judie,We are thrilled to know that everything was to your liking. We endeavor to make our guest's stay enjoyable, and we are proud that we accomplished our goal.
Business response:
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.
Decent, not fancy. It’ll do. It was decent. Clean enough. A small space but it would be appropriate for a week’s stay if you need a simple kitchen. It’s dated, but clean. The bed was reasonably comfortable. Not wild about the under the window air unit that blows cold air on you all night, but then some people love that. An extra blanket would have been great for those of us who don’t. Staff was courteous and helpful. I would stay there again in a pinch.
Business response:
Dear Robin, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your feedback regarding things you would change. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We've shared your concerns with the appropriate individuals, and we're following up to figure out how we can enhance our service to our guests. Thank you again for sharing your experience with fellow travelers, and we lo... read more
Old used soap left out. Roach in bath tub
Business response:
Dear Santosh, We sincerely apologize for the issues you encountered during your stay at our hotel. We take cleanliness and pest control very seriously and deeply regret falling short of meeting your expectations in these areas. Your feedback is valuable to us, and we will address these concerns with our team to ensure that such incidents are not repeated in the future. We appreciate your feedback and hope you will consider giving us another chance to provide you with a much-improved experience.Sincerely,Hotel Management
My stay was ok But stop offering coffee It taste like water if that’s all u can do give it up Also don’t appreciate the maintenance guy barging I’m on my room when I’m Asleep Don’t leave your stuff lying around!
Business response:
Dear James, Thank you for reviewing your stay with us. Please accept our sincere apology for the inconvenience and less-than-favorable experience you had at our hotel. This incident will be handled appropriately with the relevant parties so we can take the necessary action to ensure it is not repeated. We appreciate you bringing this to our attention and would welcome another opportunity to provide the excellent hospitality for which we are known. Sincerely,Hotel Management
I didn't expect anything fancy for the price, but I wish the "breakfast" lasted longer. Check out was at 11am, we checked out at 950 and breakfast was already gone. Other than that, it was a quiet area and it's a good place to stay if you're just passing by.
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Carnaby St.
How is Extended Stay America - Dallas - Las Colinas - Carnaby St. rated?
Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 4.3 star rating with 991 reviews.
When is Extended Stay America - Dallas - Las Colinas - Carnaby St. open?
Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.