Extended Stay America - Dallas - Las Colinas - Carnaby St.

Business response:

Hi Isaac,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future! 

Business response:

Dear Guest,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon. 

Business response:

Hi Andrew,Thank you for your positive feedback! We are glad you found our hotel to be a safe, secure, and quiet place for your business stay. We look forward to welcoming you back soon. 

Business response:

Hi Stephen,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. 

Business response:

Hi Jessen,Thank you for your marvelous review. We're ecstatic to hear that our property could be an ideal spot to provide you with the kind of experience you had imagined. We also appreciate your positive comments concerning our amenities and service. With a lot of hope in our hearts, we would love to open our doors again to you in the future whenever your travel brings you back to the area! 

Business response:

Hi Ketul,Thank you for sharing your review. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time. 

Business response:

Hi Ketul,Your 3-star review encourages us to continue improving our services. Please feel free to share any specific suggestions or concerns, as we are committed to delivering a better experience for you. Thank you for choosing us! 

Business response:

Dear Guest,Our team appreciates your incredible rating. We are so glad we were able to provide you with such a wonderful experience. Our team always welcomes our guest's ideas and suggestions. Hope to see you very soon! 

Business response:

Dear Guest,We're thrilled to hear that you had another great stay with us! Providing a quiet and comfortable experience in our rooms is our goal, and we're glad that you enjoyed it. Your positive feedback is much appreciated, and we look forward to welcoming you back for another wonderful stay. Thank you for choosing to stay with us!