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Extended Stay America - Dallas - Las Colinas - Carnaby St.
- Hotels
- Irving, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5315 Carnaby St., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk clerk gave us a key to someone else's room definitely raised a flag with me because she was too busy worrying about a survey that she completely wrote the wrong room # on our key
Business response:
Dear BRITTANY, Thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize this was not your experience. We are meeting with staff members to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Management
I received great customer service at this location upon checking in/out. Thank you
Business response:
Dear Bronte, We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit Las Colinas.Sincerely,Hotel Management
VERY BASIC, NOTHING OUTSTANDING, SERVED ITS PURPOSE. BREAKFAST WAS VERY LIMITED TO WHAT I EXPECTED FROM OTHER ESA SUITES.
Business response:
Dear Vanessa, Thank you for staying with us and sharing your experience. We appreciate your feedback regarding areas where we could improve our service. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management
The hotel was like a little cabin. So cute and home feeling. Heater heated. It even had a little kitchen and built-in dining table. Cute home feeling.
A good place This hotel was good the only thing was a few nets but other than that it was a nice place to stay and clean for an extended stay there wasn’t any cups I would recommend this place to anyone and definitely will be using this hotel again
Business response:
Dear Leticia, it was a pleasure to read your fantastic review of our Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management
Breakfast can be better
Business response:
Dear Srinivasa, thank you for reviewing your stay at Extended Stay America. We are glad to know you had a pleasant stay. We strive to provide a comfortable experience to all our guests. Also, we have noted your feedback about the breakfast and shared it with the brand leaders to guide them to make more choices. We hope to welcome you back soon for another enjoyable visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Carnaby St.
How is Extended Stay America - Dallas - Las Colinas - Carnaby St. rated?
Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 4.3 star rating with 991 reviews.
When is Extended Stay America - Dallas - Las Colinas - Carnaby St. open?
Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.