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Extended Stay America - Dallas - Las Colinas - Carnaby St.
- Hotels
- Irving, TX
About this business
Location details
5315 Carnaby St., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Second time was just as good as first time Enjoyed my stay
Business response:
Willie, it is great to hear your travels brought you back to see us again. We are delighted our hotel offers everything you need for you to enjoy a relaxing stay. It was our pleasure hosting you, and we look forward to your next visit at Extended Stay America. Sincerely, Hotel Management
Good stay at a very good price. The room was clean, with a well kept bed, working tv with multiple free channels, a kitchen (how many hotels have a cooking stove!!), and a super clean bathroom. Loved it!
Business response:
Rakesh, thank you for taking time to post your wonderful feedback regarding your time at Extended Stay America. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon. Sincerely, Hotel Management
Watch the restroom and the blankets, one it has coffee and The other was scratched. No pest control.
Business response:
Thank you for choosing our hotel. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
They advertise free WiFi but it will disconnect every 30 seconds or so, if you actually need to use it to check your email, it's a slap in the face. I don't care what the excuse is and I'm obviously not paying for an upgrade when the free version won't even connect right. If you do manage to connect, it's O.K. for a few hours. The WiFi service let me down every single moment it was important to me.
Business response:
Thank you for alerting us about the poor internet connectivity during your stay, and we apologize for your inconvenience. The issues have been resolved, and we have made changes to improve our connectivity for our guests. We hope you will stay with us again and give us another opportunity to provide you with the experience you deserve. Thank you! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Carnaby St.
How is Extended Stay America - Dallas - Las Colinas - Carnaby St. rated?
Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 3.3 star rating with 1,698 reviews.
When is Extended Stay America - Dallas - Las Colinas - Carnaby St. open?
Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.