Extended Stay America - Dallas - Las Colinas - Carnaby St.

Business response:

Thank you so much for your review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Michelle, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management. 

Business response:

Gaston, thank you for taking the time to post a review of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. However, we are sorry for the inconvenience you had due to the roaches. We have our pest control company scheduled to treat the room and the property soon. Thank you again, and we hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management 

Business response:

Binu, thank you for your gracious review. We are thrilled to know you had a wonderful stay at our property and that you were impressed with our ideal location close to many interesting spots in our city. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Thank you for selecting Extended Stay America. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

We appreciate your evaluation of your stay at our hotel. A restful nights’ sleep is a must, and we regret knowing you were not able to sleep appropriately due to the noise issue. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Business response:

Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-appointed room and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management