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Extended Stay America - Dallas - Las Colinas - Carnaby St.
- Hotels
- Irving, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5315 Carnaby St., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good stay at a very good price. The room was clean, with a well kept bed, working tv with multiple free channels, a kitchen (how many hotels have a cooking stove!!), and a super clean bathroom. Loved it!
Business response:
Rakesh, thank you for taking time to post your wonderful feedback regarding your time at Extended Stay America. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon. Sincerely, Hotel Management
They advertise free WiFi but it will disconnect every 30 seconds or so, if you actually need to use it to check your email, it's a slap in the face. I don't care what the excuse is and I'm obviously not paying for an upgrade when the free version won't even connect right. If you do manage to connect, it's O.K. for a few hours. The WiFi service let me down every single moment it was important to me.
Business response:
Thank you for alerting us about the poor internet connectivity during your stay, and we apologize for your inconvenience. The issues have been resolved, and we have made changes to improve our connectivity for our guests. We hope you will stay with us again and give us another opportunity to provide you with the experience you deserve. Thank you! Sincerely, Hotel Management
Watch the restroom and the blankets, one it has coffee and The other was scratched. No pest control.
Business response:
Thank you for choosing our hotel. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Did get the room we reserved. We reserved a room with 2 queen beds. We made our reservation over 2 weeks before. When we got there they said they didn't have any rooms with 2 queens but did with 2 full. So we had to take a room with smaller beds but at the same price. They said that somone had extented their stay so that trumped out reservation.
Business response:
Thank you for staying at our property and sharing your evaluation. We offer our apologies for not being able to accommodate you in the rooms you reserved, and we are sorry for it. Your concerns are discussed with the appropriate team in an effort to avoid such situations moving forward. Please consider selecting us again, as we would love the opportunity to make it up to you in the future. Sincerely, Hotel Management
Definitely geared toward extended stay... It was ok. Definitely liked the kitchen, but there seemed to be a lot of random noise at night (loud car music).
Business response:
Thank you for being our guest. We are pleased to know you liked our well-equipped kitchen, but we are sorry for the noise issue you encountered and regret it disturbed your rest. We wish we had known about this problem as we would have done our best to ensure you were comfortable. Thanks again, and we hope to welcome you back in the future for a perfect experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Carnaby St.
How is Extended Stay America - Dallas - Las Colinas - Carnaby St. rated?
Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 4.3 star rating with 991 reviews.
When is Extended Stay America - Dallas - Las Colinas - Carnaby St. open?
Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.