This profile has been claimed by the business owner or representative.
Extended Stay America - Dallas - Las Colinas - Green Park Dr.
- Hotels
- Irving, TX
About this business
Location details
5401 Green Park Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it was great amazing
Business response:
Caitlin, thank you for sharing your amazing experience at Extended Stay America. We are thrilled to read you thoroughly enjoyed your time here and were impressed with all the aspects we have to offer. Thank once more for including us in your travel plans, and we look forward to hosting you again soon. Sincerely, General Manager
business stay rooms are dated, most issue was the AC was worked but was loud noise
Business response:
Edwin, thank you for choosing to stay with us during your business trip. We are glad you had an overall pleasant visit and that you liked our affordable rates. We value your observation in regard to your room and are sorry for the issue you had with the HVAC unit. Your concerns have been shared with our maintenance team to check and fix the issues. We hope to have the opportunity to make it up to you on a future visit. Sincerely, General Manager
Would definitely stay again. The room I had booked was unavailable. Staff quickly upgraded my room from a single to a double at no additional charge. It was my wife me and four kids and we felt right at home.
Business response:
Zackary, thank you for sharing your experience regarding your stay at Extended Stay America - Dallas - Las Colinas - Green Park Dr. We delighted to know your stay with us was comfortable and that you were satisfied with all our offerings. It was a pleasure hosting you, and we look forward to welcoming you and your family again soon. Sincerely, General Manager
Happy days and happy nights This property is really convenient to the whole DFW area. The room is well furnished and spacious. Pretty clean. We stayed for a week and felt safe and happy the whole time. Very well lit all night long. We saw Irving PD a couple of times, apparently on routine patrol. At night it was reasonably quiet. Nice kitchen area we used all week long. We will use it again.
Business response:
Thank you for being our guest at Extended Stay America - Dallas - Las Colinas - Green Park Dr. We are delighted to know you were comfortable here and that our location was perfect for your needs. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Nice area in los volinas Tonya the desk clerk very friendly and helpful Room was clean but no cups or coffee was a surprise
Business response:
Thank you for being our guest. It's so nice to know you were pleased with the exceptional service provided by Tonya. We would like to inform you that kitchenware for your suite is available and kept at the front desk to ensure cleanliness. We will make sure our front desk communicates this more clearly going forward. We appreciate your observation and hope you will choose us the next time you visit the area. Sincerely, General Manager
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope Extended Stay America - Dallas - Las Colinas - Green Park Dr., will be your first choice every time you visit this area. Sincerely, General Manager
Great Room Great Staff Room quality is great and staff is awesome.
Business response:
Thank you for taking the time to share your experience. I am thrilled at reading how well you valued the quality of your room accommodations and the service provided by our staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Diamond in the rough I had low expectation but when we got settled in, the place, from room, lobby and common area, were clean and organized. Ordinarily, the issues I encounter are AC not working, bathrooms untidy or dirty and rude front desk...Its highly recommended and will go back for future stays.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you were well accommodated with a clean, comfortable room; however, it is disappointing to read you did not receive the proper customer service from our staff and that your AC unit was not working. We will work with our staff on making sure these issues are addressed promptly. Thank you for your amazing review of our property. We are delighted to know you were pleased with your stay.
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Green Park Dr.
How is Extended Stay America - Dallas - Las Colinas - Green Park Dr. rated?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. has a 3.3 star rating with 1,473 reviews.
When is Extended Stay America - Dallas - Las Colinas - Green Park Dr. open?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. is open now. It will close tomorrow at 12:00 a.m.