This profile has been claimed by the business owner or representative.
Extended Stay America - Dallas - Las Colinas - Green Park Dr.
- Hotels
- Irving, TX
About this business
Location details
5401 Green Park Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My Daughter's Graduation I would like to start off by saying that the Front Desk Clerks were very friendly and accommodating. Although the room could use some updating and a thorough cleaning, my stay was comfortable.
Building wasn't connected two seperate buildings parking wasn't convenient to the actual door to get in the building..but the serive was good
Business response:
Tim - Thank you for taking the time to write a review of your recent stay with us. I am glad to hear that we were able to provide you with great service. Still, I apologize that you found our parking to be inconvenient. Your feedback will be helpful as we strive toward improving our guest experience. We look forward to seeing you again, should your travels bring you back to our area.
Good Buissness It was quite nice, better than I thought I would be. Great price.
Tired..... The whole place just looked tired. It is in dire need of renovation. The room had huge burn spots on the carpet, literally an inch of dust on everything (I dusted just to myself sane) The room had a bad odor, not sure what it was. No remote for the TV. asked repeatedly the first day, they said "we are working on it" .......I never received it. The second day I had to get persistent, and ask again, finally got the remote. Yes we stayed, because their were no rooms to be had anywhere, because of NCAA final four, NAS... read more
Business response:
Scott - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the odors, the level of cleanliness in your room and the level of customer service displayed by some members of our staff. Please know, I am working with the housekeeping staff to improve our cleaning procedures to ensure your experience is not repeated. Also, I will meet with the staff to review our guest protocol so that this issue does not affect our future guests. Your feedback is greatly appreciated and... read more
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Green Park Dr.
How is Extended Stay America - Dallas - Las Colinas - Green Park Dr. rated?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. has a 3.3 star rating with 1,399 reviews.
When is Extended Stay America - Dallas - Las Colinas - Green Park Dr. open?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. is open now. It will close tomorrow at 12:00 a.m.