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Extended Stay America - Dallas - Lewisville
- Hotels
- Lewisville, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1900 Lake Pointe Dr., Lewisville, TX, 75057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Last available room after flight cancelation We were stuck in the Dallas Fort worth airport with no available flight for two days. This was the only available motel, so we were grateful to get a room. For this situation, the stay was fine. We had a room on the first floor, so unfortunately the upstairs neighbors clomping around was noisy. The motel is old and not real well kept. We had very old, but working stove, frig, microwave. We had to ask for dishes/cups. The beds were comfortable. There is a Mexican restaurant close b... read more
Business response:
Dennis, thank you for your review of your recent stay. We apologize for the cleanliness issues you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. We are also sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. However, we are glad you liked our convenient location and comfortable beds. We do hope you will stay with us another time so we can provi... read more
Staff was more accommodating than expected. Always high spirited
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Awesome
Business response:
Ron, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Initial Staff at desk were rude, then the one that checked me in was very nice and helpful. Towels and linen seemed dingy, rust staing on fixtures in bathroom. Elevator looked like it had not been cleaned in months. Floor, wall and doors all dirty with stains.
Business response:
Thank you for evaluating your stay. We're sorry for the impudent attitude of some of our associates. We have shared your concerns with our staff to remind them our main goal is to provide outstanding customer care to our guests. We also regret the cleanliness and maintenance issues you encountered in some area of our hotel. We have shared your feedback with the respective teams for review and action. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Nice size room with little kitchen, desk for working, closet with hangers, bathroom, A/C, and TV. Location is good... walk to Target/Starbucks and a few restaurants.
Business response:
Ken, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved your well-equipped accommodations and enjoyed our ideal location. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Stay here a couple times a year. No issues. Free coffee in the am.
Business response:
Thank you for once again choosing Extended Stay America for your stay in Dallas. The greatest compliment we can have is for a guest to choose us over our competitors because of their previous experience with us. We look forward to your next visit. Sincerely, Hotel Management
Location was very good. Was accessible from I-35E at exit to Corporate Drive. Chain restaurants were within walking distance and others along the interstate access road. Staff were friendly and helpful. Had a laundromat with working washers and dryers.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location close to area restaurants was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Lewisville
How is Extended Stay America - Dallas - Lewisville rated?
Extended Stay America - Dallas - Lewisville has a 4.4 star rating with 691 reviews.
When is Extended Stay America - Dallas - Lewisville open?
Extended Stay America - Dallas - Lewisville is open now. It will close tomorrow at 12:00 a.m.