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Extended Stay America - Dallas - Lewisville
- Hotels
- Lewisville, TX
About this business
Location details
1900 Lake Pointe Dr., Lewisville, TX, 75057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok
Business response:
Dear Jeremy, Thank you for leaving a review of your recent stay at Extended Stay America. We're sorry to hear that your experience was only "ok" and that we didn't fully meet your expectations. If you have any specific feedback about how we could have improved your stay, please don't hesitate to reach out to us. We value your feedback and hope to serve you in the future better.Sincerely,Hotel Management
I appreciate how attentive the staff is to my casual comments such as it would be nice to have a coffee pot in the room. One of the staff members, Tim, says to me, "We have coffee pots... hand on, I'll get you one!". Also the housekeeping staff made sure I was given whatever I needed if I was staying another day. Overall, this is a pleasant place to hang out whenever I need to.
Business response:
Dear Joe, Thank you for sharing your excellent review of our hotel. We strive to provide comfortable accommodations and excellent customer service to every guest visiting our hotel. Therefore, knowing how our team members went out of their way to provide you with everything you needed is delightful. Our associates will be pleased to know that their efforts are recognized and appreciated, especially Tim. Thank you again for your warm compliments, and we look forward to your next visit to Extended Stay America. Sincerely,Hotel... read more
Friendly staff that's service oriented.
Courteous staff; service-oriented; accommodating
Business response:
Dear Joe, We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit our city.Sincerely,Hotel Management
Staff were all very professional. Great customer service & they were all very friendly.
Nice and quiet place. I will come back.
Business response:
Gustavo, thank you for choosing us. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Lewisville
How is Extended Stay America - Dallas - Lewisville rated?
Extended Stay America - Dallas - Lewisville has a 3.7 star rating with 1,098 reviews.
When is Extended Stay America - Dallas - Lewisville open?
Extended Stay America - Dallas - Lewisville is open now. It will close tomorrow at 12:00 a.m.