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Extended Stay America - Dallas - Lewisville
- Hotels
- Lewisville, TX
About this business
Location details
1900 Lake Pointe Dr., Lewisville, TX, 75057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was a new apartment and I was able to be the first person to experience the room. I had a good experience
Great Stay Nesha was great at the front desk and answered any questions i had. Exceptional customer service was provided. Brought my dogs and was given details and even treats for them.
Business response:
Christina, thank you for writing about your recent stay at Extended Stay America and for mentioning Nesha and the outstanding service she delivered while you were here. We always enjoy sharing great comments like yours with our team, so we will certainly pass this along to her. Thank you once more for taking time out of your day to post a review, and we hope that you will revisit soon! Sincerely, Hotel Management
Nesha and Claire were very cordial and helpful; a very nice, overall experience.
Good place to stay I have staid here before in the past while attending training classes at the Ford Training Center. I have never had any issues before or now during my stay. I like its location.
Business response:
Thank you for making the Extended Stay America your home away from home. It is wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other hotels in the area. We hope to see you again soon. Sincerely, Hotel Management
The entrance was in the back of the building with no clear marking on the entrance side.
Business response:
Pablo, thank you for staying with us and for your gracious rating. However, we regret the inconvenience you had finding the entrance. We appreciate your feedback and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Average Rooms were ok. A/C didn't work great on keeping the room cool. Location was good
Business response:
Crystal, thank you for evaluating your stay. We are glad you particularly liked our location and were overall pleased with your room. Meanwhile, your comments also indicate we have scope for improvements so we can exceed our guests’ expectations. We hope we have another opportunity to host you in the future. Sincerely, Hotel Management
bare no table or chairs but the desk and desk chair. The room was half empty felt cold and uninviting.
Business response:
Christopher, thank you for staying at our hotel and for taking the time to post a review.We aretruly sorry for the problems you encountered with your room. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. You are a valued customer and everything we do is aimed at providing you with an excellent experience. Please come back and see us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Lewisville
How is Extended Stay America - Dallas - Lewisville rated?
Extended Stay America - Dallas - Lewisville has a 3.7 star rating with 1,082 reviews.
When is Extended Stay America - Dallas - Lewisville open?
Extended Stay America - Dallas - Lewisville is open now. It will close tomorrow at 12:00 a.m.