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Extended Stay America - Dallas - Lewisville
- Hotels
- Lewisville, TX
About this business
Location details
1900 Lake Pointe Dr., Lewisville, TX, 75057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thanks for staying with us
Business response:
Thanks, Roberto, for the comments we appreciate you staying with us.
My room was so clean i never be in room so clean and you can smell the freshness so happy
Business response:
Dear Jose, Thank you for your wonderful feedback! We're delighted to hear that your room was exceptionally clean and fresh. At Extended Stay America, we strive to provide a pleasant and comfortable experience for our guests. We look forward to welcoming you back soon!Sincerely,Hotel Management
Although I enjoyed this property. There breakfast is not breakfast. Muffins and breakfast bars is not breakfast its a snack for later.
Business response:
Thanks, Troy, for giving us your feedback. We appreciate you choosing to stay with us.
Breakfast was worst then Continental one. Nothing.
Business response:
Dear Katsuya, Thank you for sharing your feedback. We deeply regret that your breakfast experience fell short of expectations. Your feedback is invaluable in our continuous efforts to improve our services. Rest assured, we are reviewing our breakfast options to ensure they align with the high standards we strive to uphold. Please accept our sincere apologies for any disappointment caused. Your satisfaction is paramount, and we appreciate your candidness. If you choose to stay with us again, we are committed to providing a mu... read more
Business response:
Thanks Lori for taking the time to give us your feedback. We appricate you staying with us.
Todo bien.
Business response:
Dear Juan, Thank you for being our guest and for your excellent feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. We hope you will visit again the next time you are in the area.Sincerely,Hotel Management
Decent stay It was okay the TV never worked called tech support they couldn't do anything so we stayed there 3 days without a TV working which is not a big deal but you know I'm going to spend that kind of money I want everything to work like it should but it's not the hotel's fault that the TV didn't work it was the service
Business response:
Dear JASON, Thank you for staying with us and sharing your feedback, with which we can improve. Please accept our apology for the television not working correctly and for any frustration and inconvenience this may have caused. Unfortunately, maintenance issues arise occasionally, and once identified, we work as quickly as possible to get everything fully operational. We regret that this was not your experience. We appreciate your understanding, and we hope you will choose to stay with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Lewisville
How is Extended Stay America - Dallas - Lewisville rated?
Extended Stay America - Dallas - Lewisville has a 3.7 star rating with 1,099 reviews.
When is Extended Stay America - Dallas - Lewisville open?
Extended Stay America - Dallas - Lewisville is open now. It will close tomorrow at 12:00 a.m.