This profile has been claimed by the business owner or representative.
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Peace and quiet
The people running the property were courteous, honest and very helpful.
Business response:
Dear Sanjay, Thank you for your kind words about our team at Candlewood Suites New York City-Times Square. We strive to provide excellent service to our guests, and we're delighted to hear that our staff made a positive impression on your stay. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable visit in the future.Sincerely,Hotel Management
Overall, nice for extended stay, but no heat. I didn’t mention it .
Totally Ok—Good Location This place is fine. It’s obviously not The Ritz, but who’s expecting it to be?! It’s safe and comfortable, with free parking and WiFi, near plenty of restaurants and has some green spaces for dog walking. Their pet fees seemed a bit high, and it’s weird that you get ONE trash can in the room. Seriously. One. But overall it was what we expected. Other guests need to turn their music down a bit but overall the other guests were polite and friendly.
Business response:
Thank you for choosing to stay at Extended Stay America for your visit. We are delighted to hear you had an enjoyable, comfortable stay, and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
This property had everything we needed for a few nights stay. We like to eat in so planned to cook a few meals during the visit. But the best part of the property was the staff. They were amazing. I have never seen such amazing customer service from everyone on staff. I would stay here again just because of the staff. 10 out of 10 in customer service.
Pretty Nice Place Overall... It was overall a pretty nice place in a good location, but our commode was backed up, so it wasn't exactly a relaxing trip. Management and housekeeping need to check to make sure the commodes are working BEFORE letting guests check in. We got in late, and that was an added stressor to our already stressful day. Otherwise, though, all was well...
Business response:
Thank you for choosing Extended Stay America, and for taking the time to post a review! We are glad you had a pleasant stay overall. However, we apologize for the concerns you had with the washroom. We will share your comments with our maintenance team and make sure the problem is resolved. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
Extended Stay America - Dallas - Richardson has a 3.5 star rating with 1,403 reviews.
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.