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Extended Stay America - Dallas - Richardson
- Hotels
- Richardson, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Amy, thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Everything was good. Good location. A lot of places to eat around and easy access to the highway
Business response:
Steve, thank you for writing such a wonderful review of our hotel. We appreciate your kind comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our area, so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Clean and in a decent area but when I arrived the front desk guy had quit so the laundry guy was working at front desk and had no clue what was going on so my family and I had to wait an hour and a half in the lobby sitting with mask on tired and sleepy only to get a room we didn’t want that smelled of smoke so bad we could barely breath! Lord have mercy but ATLEAST we got a room cause it was midnight and we wouldn’t have been able to check in anywhere else considering we were in from Tulsa Ok for the weekend
Business response:
Nina, thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced when checking in and hope you will accept our sincere apology. This is not the typical feedback we receive about our staff and the service. Please know we are taking every possible measure to make sure this does not happen again. Moreover, we are sorry for the issues you encountered due to smoke. Your concerns will be shared with the housekeeping team so that they are more diligent going forward. We hope y... read more
Room was fine but Toilet was moldy and disgusting
Business response:
Thank you for being our guest. Although you had an overall pleasant stay, we are sorry you were disappointed with the toilet in your suite. Your feedback has been shared with the appropriate team so that it can be addressed. We value your business and hope to welcome you back for a better experience. Sincerely, Hotel Management
It was pleasant and looked very nice but the pet smell wasn't
Business response:
Clinton, thank you for your review. We are glad that you enjoyed other aspects of our hotel. However, we apologize for the concerns you had due to the pet smell and that this put a damper on your stay. We will promptly take action to rectify the problem. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Richardson
How is Extended Stay America - Dallas - Richardson rated?
Extended Stay America - Dallas - Richardson has a 4.3 star rating with 932 reviews.
When is Extended Stay America - Dallas - Richardson open?
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.