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Extended Stay America - Dallas - Richardson
- Hotels
- Richardson, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property had everything we needed for a few nights stay. We like to eat in so planned to cook a few meals during the visit. But the best part of the property was the staff. They were amazing. I have never seen such amazing customer service from everyone on staff. I would stay here again just because of the staff. 10 out of 10 in customer service.
Pretty Nice Place Overall... It was overall a pretty nice place in a good location, but our commode was backed up, so it wasn't exactly a relaxing trip. Management and housekeeping need to check to make sure the commodes are working BEFORE letting guests check in. We got in late, and that was an added stressor to our already stressful day. Otherwise, though, all was well...
Business response:
Thank you for choosing Extended Stay America, and for taking the time to post a review! We are glad you had a pleasant stay overall. However, we apologize for the concerns you had with the washroom. We will share your comments with our maintenance team and make sure the problem is resolved. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
Best hotel! The hotel is beautiful! The staff are professional and friendly. Definitely staying there again if in Dallas
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. We will share your compliments with the team. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management
Eh Overall, my stay was underwhelming. Not very clean and very very old. But the bed was actually pretty comfy and the staff was really kind.
Business response:
Penelope, thank you for evaluating your experience at our hotel. Although you liked our courteous associates and your comfortable bed, we are sorry for not meeting all of your expectations. We hope you will allow us to host you again on your next trip. Sincerely, Hotel Management
You get what you pay for You get what you pay for. My room did not come with any additional toiletries. The fire alarm rang around midnight and the guest above were either rough housing or fighting for a good while because of all the banging and footsteps around 1-2 a.m., so that was annoying.
Business response:
Thank you for reviewing your stay. We are sorry your sleep was disturbed due to the fire alarm going off and regret the noise issues you encountered. We wish we had the opportunity to address it while you were here. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
I love how private each room is and how attentive the staff is. For privacy and a relaxed like a t home stay this is the best hotel.
Business response:
Thank you for the generous review of Extended Stay America. We are delighted to know you loved our courteous associates and were impressed with our well-appointed suites. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Richardson
How is Extended Stay America - Dallas - Richardson rated?
Extended Stay America - Dallas - Richardson has a 4.3 star rating with 932 reviews.
When is Extended Stay America - Dallas - Richardson open?
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.