This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Joshua, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Hotel is dirty, had different smell in each room. Sliding glass door on first floor room did not shut or lock all the way
Business response:
Shannon, thank you for being our guest and sharing your feedback online. We apologize for your less than stellar stay. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of guest satisfaction and a well-kept facility. We hope you’ll consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
location is good. close to the university of texas at dallas and highway 75
Business response:
Leon, it is a pleasure to read your review of our hotel. We are glad that you enjoyed your stay as well as our convenient location. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
Very hotel. Meet all expectations and the staff was very friendly.
Business response:
Antonio, thanks for staying with us and recognizing our team! Making our guests feel welcome and at home is the goal of every team member, and they will be happy to hear their efforts were noticed. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
There was a giant roach that crawled out of the little night window when I walked up. This place is dirty and sketchy
Business response:
Thank you for posting a review of your stay. We apologize for sorry for the inconvenience you had due to the roaches in your room and for the cleanliness issue you experienced while you were here. Please be assured that we have asked our pest control provider to treat our property to prevent the unwanted visitor from making an appearance. We have also shared your feedback with our housekeeping team to be more diligent with our efforts moving forward. Wehope you will give us a chance to impress you on a future visit. Sincer... read more
Business response:
Mari, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
The room was very quite and dark for comfort. The beds could use new mattresses. There are no elevators and a very poor choice for breakfast.
Business response:
Linda, thank you for being our guest. We are happy to know you had a pleasant stay with us. However, we are sorry for not meeting some of your expectations. Your feedback with regards to our grab-and-go breakfast will be shared with our Brand Leaders to improve our future guests’ experiences. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Was very impressed with the staff and property. Professional,clean and everything worked. Everyone was polite and had a positive attitude. I would recommend this hotel to anyone.
Business response:
John, thank for being our guest at Extended Stay America and recommending us to the future travelers. It’s a pleasure to know you loved our well-kept hotel and were impressed by the service provided by our courteous associates. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Dallas - Richardson has a 4.3 star rating with 932 reviews.
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.