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Extended Stay America - Dallas - Richardson
- Hotels
- Richardson, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I couldn’t check in because my reservation was lost. They weren’t helpful about this situation at all and as I was finally checking in the guy in front of me was demanding a refund because his room was dirty
Business response:
Ashley, we strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
Nice staff My reservation was not in their system, they did not have my room available, and a charge me more than what my reservation was for a Smaller room. Reception is was nice however she was working by herself and the hotel was full.
Business response:
Nidia, we are very sorry your experience with us did not live up to your expectations. We regret the inconveniences you experienced while here. Please feel free to reach out at our front desk in regard to charges. We understand your frustrations and the discomfort this caused, and we hope to serve you again soon. Sincerely, Hotel Management
Good, multiple day, accommodations. Accommodations were nice and the room was quiet. Overall, I was pleased with the stay.
Business response:
Jack, thank you for choosing to stay at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Nice Room, nice setup but old and floor was sticky
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Jeff, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Affordable Hotel Room in a Great Area First room had some issues so they upgraded me which was awesome. Good location and close to restaurants. Would stay again if in the area.
Business response:
Dereck, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and your comfortable room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great staff Overall the hotel was nice. The room was clean but there is a stale smell when you enter the lobby and the hallways.
Business response:
Joyce, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked our courteous service. Your feedback with regard to the odor issue has been shared with our housekeeping team to be more diligent in their efforts. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Richardson
How is Extended Stay America - Dallas - Richardson rated?
Extended Stay America - Dallas - Richardson has a 4.3 star rating with 932 reviews.
When is Extended Stay America - Dallas - Richardson open?
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.