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Extended Stay America - Dallas - Richardson
- Hotels
- Richardson, TX
About this business
Location details
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Convenience of laundry and kitchen Was on 2nd floor but never found elevator ok for me but may not be for someone else
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Everything was better than expected, check in was quick, and easy access to the area
Business response:
Ronald, we appreciate your fantastic review of Extended Stay America and for being our valued guest. It is great to read that you were impressed with our front-desk service and convenient location. We hope to provide you with another comfortable stay in the future. Sincerely, Hotel Management
Miriam made me love the hotel
Business response:
Nasir, we are thrilled to read you had a great stay with us at Extended Stay America. We appreciate you mentioning our staff, especially Miriam. She is a true asset to our team, and we will be sure to share your compliments. Thank you for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
The staff and the hotel are awesome here
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again Sincerely, Hotel Management
Bad check in process The person at the check in desk is rude and not helpful. She is making the check in process very difficult as she is not able to located the third party authorization done by my company.
Business response:
We are sorry you didn't experience our staff at their best during your stay, and they failed to greet you with a welcoming smile, warmth and hospitality. This behavior is highly unusual, and we have addressed your comments with our staff to ensure they deliver excellent service, all the time. Thank you for being our guest, and we look forward to serving you again in the future. Sincerely, Hotel Management
The kitchen was cool but no coffee maker like other hotels
Business response:
Ruben, thank you for choosing Extended Stay America. We are glad to know you had a nice time with us and that you also loved our kitchen. Thanks again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Richardson
How is Extended Stay America - Dallas - Richardson rated?
Extended Stay America - Dallas - Richardson has a 3.5 star rating with 1,403 reviews.
When is Extended Stay America - Dallas - Richardson open?
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.