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Extended Stay America - Dallas - Richardson

4.3
  • Hotels
  • Richardson, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

901 E. Campbell Rd., Richardson, TX, 75081, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3962 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Cheap clean hotel, but outdated. It was ok and did what I needed, which was a place to lay my head for 8 hours. 

Business response:

Thank you for staying with us. We are glad you liked our convenient location and affordable rates. However, we are sorry for the noise issues you had while here. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

Bruce's profile image
6 years ago

Good extended stay. Great location, good price, and friendly staff. It is extended stay so it is normally for long stay guests. I stayed 5 nights and would stay here again if I return to the Richardson area. 

Business response:

Bruce, thank you for staying at Extended Stay America. We are delighted to know you enjoyed each and every aspect of our hotel and had a nice stay here. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Great rooms, great value. Wrong neighborhood. Great rooms, great value, if you don’t mind the wrong neighborhood, the tattooed riff raff, and the occasional escort girls with their pimps. 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management 

Tyshia's profile image
Tyshia 
6 years ago

Business response:

Tyshia, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Old facility tailored to long stays and not short. 

Business response:

We appreciate your review but are disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management 

Jimmy's profile image
6 years ago

Business response:

Jimmy, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The AC didn't work properly. I had the unit on 60 and was still very hot in my room. The only thing they had for breakfast was granola bars and coffee. They also gave another person my room and they came busting in while I was in bed. Luckily the door was bolted. It's clean...but won't be my 1st choice when back in the area. 

Business response:

Thank you for your detailed review. We're sorry you experienced so many difficulties during your stay with us. We assure you that we have addressed your concerns to our maintenance team and they are identifying and fixing the AC. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Please accept our apologies for the inconvenience you encountered due to the mix-up of the reservations. We are working on ou... read more

Anonymous's profile image
Anonymous 
6 years ago

Nice clean hotel. We were busy and it would have been nice to have cups or glasses or something in the room to drink from. These were available at the desk - but we were not close to the desk and ran late days. 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we exceeded your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Dallas - Richardson

How is Extended Stay America - Dallas - Richardson rated?

Extended Stay America - Dallas - Richardson has a 4.3 star rating with 962 reviews. 

When is Extended Stay America - Dallas - Richardson open?

Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.