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Extended Stay America - Dallas - Richardson
- Hotels
- Richardson, TX
About this business
Location details
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs updating Overall my stay was fine, but here are the issues: When I opened the door to my room, it smelled like men’s cologne. I don’t know if that is just the scent they use for deodorizing the room, but very strong and startling, especially for a female traveling alone. The room is dark. Not enough lighting. There is a desk but no lamp by it so it is unusable if you need to work or study. The soap was awful and they only had shampoo, no conditioner. The hotel is clearly old and needs to be remodeled. It has the appear... read more
Business response:
Tanya, thank you for being our guest. We sincerely apologize for not meeting your expectations with regard to your room while you were here and the inconvenience it caused to you. Your feedback for the issues in your room is shared with the housekeeping team to review and action. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Bien en familia pasamos un tiempo acogedor
Business response:
Jesus, thank you for the amazing feedback of Extended Stay America. We are glad to know we met all your expectations and that you all enjoyed your time with us. Thank you again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
Staff is amazing. Will stay here again..........
Business response:
We are incredibly pleased you enjoyed your stay at Extended Stay America, and had a memorable experience. It is always a pleasure to read reviews complimenting our staff. Thank you for being our guest. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Convenient location and great value for this area.
Business response:
Thank you for your glowing review of Extended Stay America. We are delighted our hotel was ideally located to everything you wanted to do on this visit and that you were impressed with the great value we offer. We appreciate your business and hope to see you again whenever your travels bring you to this area. Sincerely, Hotel Management
Business response:
Joy, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice staff, good location, plenty of parking for rental car and easy loading luggage into hotel
Business response:
Thank you for being our guest at Extended Stay America. It’s good to know you enjoyed our ideal location, hotel amenities and that you also appreciated our associates. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Great location and the facility was in good condition!
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you had an enjoyable stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Clean place, reasonably priced Front desk was cheery. Hotel was clean and 1 minute from where I needed to go.
Business response:
Kristen, thank you for the wonderful feedback of Extended Stay America. We are glad to know you were impressed with our front desk associate and that our location worked well for your needs. It was a pleasure having you, and we look forward to seeing you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Richardson
How is Extended Stay America - Dallas - Richardson rated?
Extended Stay America - Dallas - Richardson has a 3.5 star rating with 1,403 reviews.
When is Extended Stay America - Dallas - Richardson open?
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.