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Extended Stay America - Dallas - Richardson
- Hotels
- Richardson, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Tyshia, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Old facility tailored to long stays and not short.
Business response:
We appreciate your review but are disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Jimmy, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
The AC didn't work properly. I had the unit on 60 and was still very hot in my room. The only thing they had for breakfast was granola bars and coffee. They also gave another person my room and they came busting in while I was in bed. Luckily the door was bolted. It's clean...but won't be my 1st choice when back in the area.
Business response:
Thank you for your detailed review. We're sorry you experienced so many difficulties during your stay with us. We assure you that we have addressed your concerns to our maintenance team and they are identifying and fixing the AC. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Please accept our apologies for the inconvenience you encountered due to the mix-up of the reservations. We are working on ou... read more
Nice clean hotel. We were busy and it would have been nice to have cups or glasses or something in the room to drink from. These were available at the desk - but we were not close to the desk and ran late days.
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we exceeded your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Staff was awesome!
Business response:
Melanie, thanks for choosing Extended Stay America and rewarding us with such a review. We are thrilled to know you liked our offerings and that our excellent service made your stay a memorable one. On behalf of our team, we appreciate you for recognizing our efforts and invite you for another visit. Sincerely, Hotel Management
The women at the front desk from the time i walked into the lobby was just absolutely amazing, the room I was in was just great very clean an neat just how I am!! The only things that my partner an myself didn't like was there was no utilities in the room ex (dishes, paper towels, excetera) other than that its the best place we have stayed at where the air worked there wasn't any children runningaround
Business response:
Thank you for being our guest at Extended Stay America. We’re glad to know you loved your well-appointed room and that the service you received from our staff was above and beyond your expectations. Please know, to ensure the cleanliness of the kitchenware, they are kept at the front desk and are happily delivered in the suites of the guest on request. We’re disappointed our dishware policy was not communicated to you during the check-in. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Ma... read more
The hallways smelled funny but the rooms were ok.
Business response:
Harpreet, thank you for sharing your feedback. Although you liked most of our offerings, we apologize for the odor issue you experienced while you were here. Your feedback is shared with our housekeeping team to do review and action. We hope to serve you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Richardson
How is Extended Stay America - Dallas - Richardson rated?
Extended Stay America - Dallas - Richardson has a 4.3 star rating with 932 reviews.
When is Extended Stay America - Dallas - Richardson open?
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.