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Extended Stay America - Dallas - Richardson
- Hotels
- Richardson, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
La habitacion estaba sucia, muy sucia.
Business response:
Dear J Guadalupe, Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. Maintaining high standards of cleanliness is our priority, and we regret that we fell short in your case. Your comments will be addressed with our housekeeping team to ensure improvements are made. We appreciate your insights and hope you will consider giving us another chance to provide you with a better experience in the future. We look forward to welcoming you back!Sincerely,Hotel Management
this is a basic extended stay like any other
Business response:
Dear Miranda, Thank you for sharing your feedback with us. We appreciate your perspective on our extended stay services. While we aim to provide a comfortable and convenient experience, we understand that some aspects may feel basic. Your insights are valuable as we continuously work to enhance our offerings. We hope you'll consider staying with us again in the future, so we can provide you with an even better experience.Sincerely,Hotel Management
there's no there there.
Business response:
Dear Miranda, Thank you for your feedback. We apologize for not meeting your expectations during your stay. We continuously strive to enhance our guests' experiences and will take your comments into consideration as we work on improvements. Your insights are invaluable to us, and we hope to provide a more satisfying experience in the future. We appreciate your understanding and hope to welcome you back to Extended Stay America for a better stay next time!Sincerely,Hotel Management
If you've stayed at one Extended Stay America you've pretty much stayed at them all. This one is decent.
The internet here is very hit or miss. When you come for business bring a hotspot or mobile internet solution. There's a nice Whole Foods market nearby with High=Speed internet and it's very worth it to go work there all day with no internet service interruptions. There's no business center as promised but the staff says they will print something for you if you need it, and they will receive packagaes for you at the front desk which seems pretty secure for your fedex or ups or even amazon. some good restaurants close enough ... read more
Business response:
Dear Miranda, Thank you for your feedback! We appreciate your insights regarding the internet service and are sorry for any inconvenience you experienced. We're glad you found the nearby Whole Foods and local restaurants to your liking. We’re committed to enhancing your experience and hope to provide a more seamless stay in the future. We look forward to welcoming you back!Sincerely,Hotel Management
don't go around here at night there's some weird stuff going on but the hotel itself seems pretty safe. a lot of empty beer bottles on the tables in the courtyard in the morning so i guess someone is having a good time here.
Business response:
Dear Miranda, Thank you for sharing your experience with us. We appreciate your feedback regarding the safety of the hotel and the condition of the courtyard. We take guest safety seriously and will ensure that our outdoor areas are cleaned and maintained regularly. It's important to us that all our guests feel comfortable during their stay. We hope to provide you with a more enjoyable experience in the future.Sincerely,Hotel Management
Roslyn at the front desk is very helpful and professional. Adam the manager also is knowledgable about how the Extended Stay systems work - if you get them your check in can be smooth. The gym is decent, 2 of the 3 machines work but not the exercise bike. there's never fresh towels in gym so bring one from your room i guess if you're a workout fiend. the coffee is hit or miss and there's only one kind. 3 out of 5 stars it's a fairly typical stay and a somewhat-rundown and outdated ESA hotel. The chain itself could definitely... read more
The man who works on the weekends does a pretty good job of keeping the hotel clean. It can be very challenging to know when someone will be at front desk to check you in. also very hard to reach the hotel by phone. seems short staffed.
Business response:
Dear Miranda, Thank you for your feedback! We’re glad to hear that our weekend staff member is doing a great job keeping the hotel clean. We apologize for the inconvenience you've experienced with front desk availability and phone accessibility. We understand how important these aspects are for our guests and are actively working to address staffing challenges. Your insights are invaluable to us as we strive to enhance our services. We appreciate your understanding and look forward to welcoming you back to Extended Stay Amer... read more
Frequently asked questions about Extended Stay America - Dallas - Richardson
How is Extended Stay America - Dallas - Richardson rated?
Extended Stay America - Dallas - Richardson has a 4.3 star rating with 962 reviews.
When is Extended Stay America - Dallas - Richardson open?
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.