Extended Stay America - Dallas - Richardson

Business response:

Dear Guest, We apologize for the unpleasant odor you encountered, and we are addressing this issue with our housekeeping and maintenance teams to ensure a more comfortable environment for future guests. Your comments are valuable to us, and we hope to provide a better experience next time. We look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your kind words. We're thrilled to hear that our team made such a positive impact on your stay. At Extended Stay America, we strive to provide excellent service, and it's wonderful to know that our efforts have been appreciated. We hope to welcome you back soon for another great experience. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that our property is your favorite place to stay. It's always our goal to provide a comfortable and enjoyable experience for our guests, and we're delighted to know we've succeeded in doing so for you. We truly appreciate your loyalty and look forward to welcoming you back to Extended Stay America for many more stays in the future. Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback! We're delighted to hear that you had a great stay. Our team works hard to ensure a comfortable and enjoyable experience for all our guests, and it’s wonderful to know we met your expectations. Whether it was the service, amenities, or overall atmosphere, we’re thrilled you enjoyed your time with us. We truly appreciate your support and look forward to providing another excellent stay at Extended Stay America in the future. Sincerely, Hotel Management