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Extended Stay America - Dayton - South
- Hotels
- Dayton, OH
About this business
Location details
7851 Lois Cir., Dayton, OH, 45459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pretty good for the money The hotel was in a nice spot. The thing that really bothered me was that when I entered to check in, there were two men in the office with the clerk; they were getting directions. The clerk asked them to wait for a minute so that she could check me in, then proceeded to say my name, room number, and that I was alone out loud in front of the two men. Then, when I went to my room, I noticed there was paper stuffed into the peephole; I was unable to get it out...I realize I am a bit paranoid, but I sle... read more
not 1 issue to complain about we visit friends and family monthly and stay at similar rated hotels....if your looking for a luxuary stay this isnt it...if your looking for a good value with a friendly staff this is it
Frequent Traveler Noisy hall vent Doors opening and closing are loud However, was, generally, a good experience
Pluses and minuses Accommodations were generally good. Room was clean but it was evident that some maintenance was needed (wallpaper, chipped moldings). Person(s) in room above mine were very, very noisy: consistently awakened me at 3:15 - 4:15 a.m. for long periods of time. There was bumping, slamming throughout the day. I reported this to the office shortly after I checked in. The noise did not stop. No one is in the office during the night when noise was really excessive and prevented sleeping. I was given a $25 coupon up... read more
HORRIBLE!! Was supposed to stay there with family to meet up for local event. Room and hotel were filthy. Left and had to pay to stay somewhere else for both nighrs. It was awful!! There was trash still under bed from previous occupants and sheets were dirty.
Business response:
Dear Heather, Thank you for sharing your experience. We understand how upsetting it must have been to arrive and find your room in poor condition, especially when planning to enjoy a local event with your family. Your feedback highlights important areas for our team to address, and we take it seriously as we work to improve our standards. While we regret that your stay did not meet expectations, we hope you consider giving us another opportunity in the future to provide a cleaner, more comfortable, and enjoyable experience. ... read more
The refrigerator didn't work and my food spoiled. I had to fight to get them to change my room and than I was woken up at midnight asking who put me in the room and why. I got woken up again at 6am asking the same questions. It was a horrible experience. Both rooms were in bad condition, stains on the carpet, bathtub needing repair, ripped chairs, etc.
BEWARE Front desk said we had to see if we liked the room before we got the keys. They walked us to a windowless room in the basement. The beds were jammed into the room and smeared with dirt. There were piles of garbage on the floor. It looked straight out of a crime documentary, and a fire code violation to boot.This is not a place for a family stay. We spent an hour and a half driving around to find an available room in a different hotel. There is no way I would stay in this hotel.
Business response:
Dear Julie, We regret that your initial accommodations did not meet your expectations. Our team strives to ensure all rooms are comfortable and adequately prepared for our guests, and we want them to have a home-like stay. What you described does not match the kind of accommodation we offer, but your feedback will be shared with the appropriate departments to help us improve. We hope you will consider giving us another opportunity in the future so we can provide a more seamless and enjoyable stay. Sincerely, Hotel Management
This place should be 1/2
Business response:
Dear Jaber, We’re sorry to hear that your stay did not meet your expectations and that you felt the property did not reflect its full value. Guest satisfaction is very important to us, and we continually strive to maintain a clean, comfortable, and welcoming environment for all our visitors. Your comments have been shared with our management team to help us make improvements where needed. We appreciate your input and hope to have the opportunity to provide a better experience during your next visit. Sincerely, Hotel Manageme... read more
When I arrived at 7 pm with a confirmed reservation, I was informed that they could not provide me -- or anyone else -- with a room. Because no employees had shown up for work -- so no rooms were cleaned, no one could check in, no rooms could be provided. Fortunately, two GMs from other locations had just arrived, and they were able to book me a room at another location.
Business response:
Dear Ron, We apologize for the inconvenience you faced upon arrival. What you described is far from the standard we strive to uphold, and we understand how frustrating and disruptive it must have been. While we’re grateful that our general managers from other locations were able to assist and secure alternate accommodations for you, we deeply regret the staffing issue that led to this situation. Your feedback has been shared with our leadership team to ensure better contingency planning and communication moving forward. Than... read more
Frequently asked questions about Extended Stay America - Dayton - South
How is Extended Stay America - Dayton - South rated?
Extended Stay America - Dayton - South has a 3.3 star rating with 1,055 reviews.
When is Extended Stay America - Dayton - South open?
Extended Stay America - Dayton - South is open now. It will close tomorrow at 12:00 a.m.