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Extended Stay America - Dayton - South
- Hotels
- Dayton, OH
About this business
Location details
7851 Lois Cir., Dayton, OH, 45459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don’t stay here. Just don’t. The doors that are supposed to be secure and have a keycard entry are never locked and sketchy people in and out the entire weekend I was there. The place stinks so bad like cigarettes and weed and filth. Paint chipping off the walls in huge chunks, piss stained sheets, broken furniture. Just awful
Business response:
Dear Guest, We're deeply sorry that your stay with us was unsatisfactory and didn't meet your expectations. We'll investigate the issues you've raised about security, cleanliness, and maintenance. We'll take immediate action to address these problems and ensure our hotel provides a safe and comfortable environment for all guests. We appreciate your feedback and apologize again for the poor experience. Please allow us another chance to have you back for the outstanding stay you deserve. Sincerely, Hotel Management
Beds wasn't made . Beds had dirty linens. Was move to .top after telling them I had to stay on first. Floor. They lady wasn't friendly.
Business response:
Dear Guest, We're deeply sorry your room wasn't up to our standards. Unmade beds and dirty linens are unacceptable, and we apologize for the inconvenience. Additionally, we regret the issue with room assignments and the move to a floor different from the one requested. We'll investigate what went wrong and take steps to prevent these issues in the future. Thank you for bringing this to our attention. We hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area. Si... read more
Not up to extended stay of America standards
Business response:
Dear Guest, Our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconvenience you encountered. We cannot thank you enough for your patience and understanding. We are grateful for your time and hope you will revisit so we can provide the seamless, exceptional experience that you deserve.Sincerely,Hotel Management
Sad Lights were broken, staff was not at front desk when we needed them, breakfast was a joke and shouldnt even advertised there is one, wifi was a joke and you upcharge for speed that most hotel offer free.
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we are continually growing and improving from our guest feedback. Please allow us to review and address it on a priority basis. Considering this a rare incident, ple... read more
BAD This hotel room was extremely gross. It was not clean at all, and smelled like cigarettes, even though it wasnt on the smoking floor. Do not reserve this place.
Business response:
Dear Guest,Thank you for taking the time to give us your feedback on your recent stay at our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. Every detail should be focused on exceptional customer service and impeccable attention to detail in all areas of our property. Therefore, we appreciate you bringing this to our attention, and we will ensure it is addressed appr... read more
I reserved a roon with2 queen beds. I was gove. A room with 1 queen bed. The property is in disrepair and smell like marijuana in the hallways
Business response:
Dear Guest,We sincerely apologize for the inconvenience you experienced with your room assignment and the condition of the property. Providing a well-maintained and comfortable environment is important to us, and we regret that your stay did not reflect that standard. Your feedback regarding the unpleasant conditions in the hallways is also concerning, and we will ensure it is addressed with our team. We appreciate you sharing your experience, as it helps us focus on areas that need improvement. We would like the opportunity... read more
Don’t stay here Don’t stay here, loud, smelly, dirty, overpriced, we had to beg for towels
Business response:
Dear Anja, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
It was nothing like the photo. There were stains on the pull out mattress. Stains on the floor. The TV did not work. I wouldn't let a dog stay there.
Business response:
Dear Tammie, Thank you for taking the time to review your stay. We are very concerned about your experience and are genuinely sorry we did not meet your expectations. Our top priority is a clean, fresh suite; we will work with our staff to ensure this is an isolated issue. We hope you will give us another chance to provide you with the stay you deserve the next time your travels bring you our way. Sincerely,Hotel Management
Smelled so bad of smoke. I bought Fabreeze and sprayed every time I left. After 7 days it still smelled. The carpet was so dirty it came off on my slippers. No mattress cover - just a thin sheet. Dirty pillow with staining. Telephone was filthy. Lightbulbs were missing in two bedside lamps. Room 201 Deluxe room w/couch and table. Office chairs at table were full of stains.
Business response:
Dear Peggy, Thank you for your detailed feedback. We sincerely apologize for the unpleasant experience you had during your stay, particularly with the smoke odor, cleanliness issues, and missing amenities. This is far from the standard we aim to provide. Your comments have been shared with our team, and we're taking immediate steps to address these concerns. We appreciate your patience and hope to have the opportunity to provide a much-improved experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dayton - South
How is Extended Stay America - Dayton - South rated?
Extended Stay America - Dayton - South has a 3.3 star rating with 1,055 reviews.
When is Extended Stay America - Dayton - South open?
Extended Stay America - Dayton - South is open now. It will close tomorrow at 12:00 a.m.