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Extended Stay America - Dayton - South
- Hotels
- Dayton, OH
About this business
Location details
7851 Lois Cir., Dayton, OH, 45459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very old, stinks, scary
Business response:
Dear David, Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. We have noted your concerns as we continuously strive to improve. We hope to welcome you back in the future.Sincerely,Hotel Management
It appeared to us that this hotel Is more of an apartment than a hotel. It did not feel safe which was unsettling with a toddler. We were not given the room we reserved. The bathroom was not cleaned. The front door has damage that appeared to be from a dog chewing the bottom of the door and door frame. And was just painted over. It also seemed that the locked had been broken off the door and poorly repaired. There was a large dent and crack in the bathroom door. The was no toilet paper, towels, or soap in the bathroom.
Business response:
Dear Lisa, Thank you for taking the time to share your impression of our hotel. We are sorry for not meeting your expectations and for the frustrations you experienced due to not receiving the room you booked. Moreover, the lack of amenities and the condition of the suite you describe are unacceptable and not representative of our quality standards. We apologize for anything other than a completely satisfying stay and appreciate the feedback. Please be assured that we have taken note of all the concerns you raised to address... read more
This hotel was filthy!!!
Business response:
Dear Evelyn, Thank you for reviewing our hotel. We are genuinely sorry for the cleanliness issues with your guest room and any oversight in our hotel area, and remedial steps within our housekeeping department are underway to ensure this does not happen again. Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately. We hope this unfortunate situation will not prevent you from staying with us again.Sincerely,Hotel Management
Booked a room with two double beds. Instead, I was given a King with pullout sofa. Pullout sofa had no mattress. Room was dirty and dated. Holes in carpet and stains in carpet. Countertops were sticky. Jell-O shots left in freezer. Only positive was the employee who tried his best to help us. He found a mattress and helped as much as he could. His name is Carl and went above and beyond. Thank you Carl.
Business response:
Dear Kathleen, Thank you for taking the time to review your stay with us. While we are pleased that you loved our associate's hospitable service, please accept our apologies for the frustrations you experienced due to not receiving the room you booked and for the inconvenience caused. We do try to honor these requests; however, there are times when guests extend their stay, making these rooms unavailable. Furthermore, we are sorry for the condition of your guest room and any oversight on our part. We do understand your frust... read more
Old inside
Not recommended at all Really awful hotel. All teh carpets, doors and facilities look dirty and greasy, the hotel in general smells bad. No elevator available and laberyntic stairs going up and down to get your room. Te breakfast is a cereal bar and that's it,
Business response:
Mauricio, thank you for evaluating your stay. We regret the unpleasant visit and that our complimentary grab-and-go breakfast did not meet your expectations. Please accept our sincere apologies for the cleanliness issues you encountered while here and the inconvenience this caused. We are working with our housekeeping team so that we can prevent this from happening again. We appreciate your feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
I canceled my reservation after i stepped into my room to find an open window that had a broken lock. Room was so outdated and filthy I would not have stayed even if the window locked. Y'all need to put some money into your property.
Business response:
Kenneth, thank you for taking the time to post your feedback. We regret the unpleasant visit and that you had to leave us earlier than anticipated. We are also sorry for your disappointment with the cleanliness and condition of your suite. We have noted your comment and will share it appropriately for future modernization plans for our accommodations. We hope you will afford an opportunity to host you in the future. Sincerely, Hotel Management
Place was dirty..first room smelled like cigarettes bad. However the staff did accommodate us and moved us to a different room quickly. Next room the remote had no batteries, 1 set of towels for 2 people, no lightbulbs in the bed table lamps. Hallways were absolutely disgusting with rotting holes in the ceilings from water damage. Trash all around the outside of the building. The only good thing about our stay was the staff were very pleasant and kind!
Business response:
Teressa, thank you for taking the time to share your feedback. We are sorry for the inconvenience you experienced during your time with us and apologize for the cleanliness issues you encountered. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We will also share your comments with our maintenance team regarding your outlined issues and immediately fix th... read more
Frequently asked questions about Extended Stay America - Dayton - South
How is Extended Stay America - Dayton - South rated?
Extended Stay America - Dayton - South has a 3.3 star rating with 1,055 reviews.
When is Extended Stay America - Dayton - South open?
Extended Stay America - Dayton - South is open now. It will close tomorrow at 12:00 a.m.