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Extended Stay America - Denver - Airport
- Hotels
- Aurora, CO
About this business
Welcome to Extended Stay America - Denver - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Aurora, CO area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-70 and is 14 miles from the Denver International Airport. From our location, you can easily visit local attractions such as Cherry Creek State Park, Wings Over the Rockies Air and Space Museum, the Denver Botanic Gardens and the De... read more
Location details
15105 E 38th Ave, Aurora, CO, 80011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for one night
Business response:
Dear BARBARA, Thank you for taking the time to provide feedback on your recent stay with us. We understand that you felt that our hotel was only good for one night, and we apologize for any disappointment caused. We strive to provide a comfortable and enjoyable experience for all our guests, regardless of the length of their stay. We appreciate your feedback and will use it to enhance the overall guest experience. Thank you again; we hope you will give us a second chance to deliver the outstanding experience you should alway... read more
Too hot.... The front desk employees were nice. When I got into the room, the 2 burners on the electric stove were on and on high. I tried to call the office to let them know, but no one picked up. In the morning, when I left, I was going to tell them, but there was no one at the front desk. I waited a few minutes and called out, but no response...so I left. I would not stay there again.
Business response:
Dear Guest, Thank you for choosing our hotel during your recent visit to Denver. We appreciate your compliment to our front desk associates; however, we apologize for the issue you encountered in your suite. We are sure this resulted from miscommunication between our housekeeping and front desk departments since a suite should only be available for occupancy once the cleaning process is complete and a supervisor inspects it. Moreover, we regret our team was not as responsive as they should have been in addressing your concer... read more
felt uneasy
Business response:
Dear Tesa, Thank you for reviewing your recent stay. Please accept our apologies for not meeting all of your expectations, as we always want to provide an outstanding experience for every guest. It was a pleasure hosting your visit, and we would love the opportunity to accommodate you again. Sincerely,Hotel Management
People couldn’t be nicer I was happy to find an affordable place in Denver but the place was quite noisy I could hear people talking in the other rooms late into the night and the freeway close by was very busy too
Business response:
Dear Francine, Thank you for choosing our hotel and leaving your valuable feedback. We are so happy you enjoyed most of your stay, and we appreciate your kind remarks about our seamless hospitality. However, we always aim to exceed our guest's expectations with every aspect of our hotel; therefore, we are sorry for the disturbance caused by some inconsiderate guests and the noise concerns from the freeway. Thank you for bringing this to our attention so we can address it appropriately and prevent future occurrences. It was a... read more
Great stay, friendly staff
Business response:
Dear luvani, Thank you for your excellent feedback about your recent stay at Extended Stay America. We're thrilled to hear that you had a great experience and found our staff to be friendly.Delivering exceptional service and creating a welcoming environment is vital to us, and we're delighted that we succeeded in making your stay enjoyable. We appreciate your positive review and hope to welcome you back on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Denver - Airport
How is Extended Stay America - Denver - Airport rated?
Extended Stay America - Denver - Airport has a 4.3 star rating with 756 reviews.
When is Extended Stay America - Denver - Airport open?
Extended Stay America - Denver - Airport is open now. It will close tomorrow at 12:00 a.m.