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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Un servicio rápido la limpieza muy bna enjgeneral
Noisy, other guest screaming and yelling at each other. Property in general not well kept.
Business response:
Franklin, thank you for reviewing your stay. We hope you will accept our apologies for the noise disturbances from other guests of the hotel. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve. Sincerely, Hotel Management
Customer service was good, the coffee was good, and the room was had was clean and comfortable.
Business response:
Kylie, thank you for being our guest at Extended Stay America. We are glad you were pleased with our immaculate and comfortable accommodations, and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon! Sincerely, Hotel Management
La limpieza pésima. Esta en una muy buena ubicación. Pero la limpieza deja much q desear, en ell refrigerador cuarto encontré comida, del huésped anterior,los pasillos muy sucios.
Business response:
Eduardo, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
They have Roaches It was a horrible. They have roaches. It was disgusting!!! I opened the nighstand drawer and there was a roach quickly running to the backside of yhe drawer. It was horrible. I then opened a kitchen drawer and what do i see?... A roach!!! I was horrified and it was completely disgusting. I was moved roomsooo⁹ then what do i find?... another dead bug right on the floor in the open between the bed and the bathroom. At that point i was so upset i just wanted to leave. I was only there for about 3 hours and nev... read more
Business response:
Crystal, please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve... read more
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 3.5 star rating with 3,379 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.