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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Noisy, other guest screaming and yelling at each other. Property in general not well kept.
Business response:
Franklin, thank you for reviewing your stay. We hope you will accept our apologies for the noise disturbances from other guests of the hotel. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve. Sincerely, Hotel Management
Customer service was good, the coffee was good, and the room was had was clean and comfortable.
Business response:
Kylie, thank you for being our guest at Extended Stay America. We are glad you were pleased with our immaculate and comfortable accommodations, and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon! Sincerely, Hotel Management
La limpieza pésima. Esta en una muy buena ubicación. Pero la limpieza deja much q desear, en ell refrigerador cuarto encontré comida, del huésped anterior,los pasillos muy sucios.
Business response:
Eduardo, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
I felt safe
Extended Stay needs TLC No towels at first. Put we had 3 adults and then wasn't provided sheets for the extra bed. The room was in very poor shape. carpet coming off trim, tv cables loose. Place needs a rehab.
Business response:
Joseph, thank you for your review. We are sorry for the issues you encountered in the room and regret any inconvenience caused. Your comments will be shared with the appropriate team members to address the problems you outlined. We value your feedback and look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 4.5 star rating with 1,857 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.