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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice staff and layout of suite
Business response:
Thank you for reviewing your excellent time at Extended Stay America. We are delighted you liked our courteous associates and the layout of your well-equipped suite. It was a joy to be included in your travel plans, and we hope you will be back soon. Sincerely, Hotel Management
Great place to rest after a long drive
I booked this property for it's kitchen/studio appeal because I had just recently broke my ankle on my visit to Denver and the property I was previously staying at had no more availability. There were no dishes, cookware, utensils or coffee maker in the room. I had to go to the front desk to get these items and they were in a storage tub that the front desk associate could not verify the cleanliness of. The linen/towels were fresh but the cleanliness off the room was not too standard. All though the floors were linoleum they... read more
Business response:
Geoia, thank you for taking the time to share your detailed feedback. Firstly, we are sorry for the inconvenience you had due to our hotel policy for kitchenware. Please know, as per our brand standard requirements, the kitchenware is made available at the front desk rather than leaving them in the suites. We also apologize for the cleanliness issue that made you feel that you felt we did not merit the rate you paid. Cleanliness is our top priority, and we will discuss your comments with our housekeeping team to ensure we de... read more
Don't expect much and bring your own towels On the Motel 6 website it says that the hotel will provide Utensils, cookware and dishes. Well it does not. Make sure uou put your boxed food and paper plates and utensils in the fridge cause they have cockroaches. We reserved the room for 4 people and only had 3 for body towels and 1 hand towels. I was told that they are completely full and they were out of wash clothes. Asked for sheets for the sofa bed since there wasn't any in the room,. When most hotels will have them in the r... read more
Business response:
Amy, thank you for taking the time to evaluate your stay. We regret not meeting your expectations and apologize for the service issues you encountered. We will share your comments with our team and make sure we are more consistent in our service delivery. We will also share your comments with our internet service provider to make sure the concerns you outlined are resolved. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 4.5 star rating with 1,944 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.