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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smoky The room smelled terribly of cigarettes. I checked to make sure we were in a non-smoking room and indeed we were. The whole hallway was non-smoking rooms but even the hallway itself smelled of smoking.
Business response:
Thank you for being our guest. Please accept our apologies for the inconvenience you had due to the smoke smell and regret how uncomfortable you felt during your stay. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. Meanwhile, we have asked our housekeeping team to do a deep cleaning of our property. We hope to have another opportunity to serve you better in the future. Sincerely, Hotel Management
Good
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that our offerings made your stay a comfortable one. Thank you once more for selecting us, and we look forward to serving you again soon. Sincerely, Hotel Management
Older property but great staff..very busy building lots if restaraunts near by the place
Business response:
Thank you for your wonderful comments about your stay at the Extended Stay America. It is always a pleasure to read reviews complimenting our staff. We value your observations and hope to be your first choice every time you visit Sincerely, Hotel Management
This is convinient The front desk. Was very professional and they all had a humbmled hearts
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that our front desk associates exceeded your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Christian (front desk) amazing! The staff at front desk was amazing. Christian checked us in and I had so.e issues on my end. He was so helpful and accommodati ng. Will stay there again just because of him. The halls needed some vacuuming but that's the only complaint.
Business response:
Kimberly, thank you for taking the time to review our hotel. We love knowing that the attentive service provided by our front desk associate Christian went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments with him. We value your observations and look forward to your next stay at Extended Stay America. Thank you once again. Sincerely, Hotel Management
Business response:
We are glad that you enjoyed your stay with us. We are glad that you took the time to post your review. We would love for you to also let our corporate office know how are staff is doing. You may receive an email with a survey from our corporate office. We would love if you would take a few more minutes to respond to the survey. Thank you again
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 4.5 star rating with 2,031 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.