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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay at the property was okay. Room smelled muggy when we got in. Beds are comfy, just need bigger pillows.
Business response:
Thank you for your review. We are sorry for the issues and the uncommon smell you experienced in your room. We will follow up with the team to ensure we are doing everything possible to minimize the odor so that our guests are not impacted. Thank you again for being our guest, and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
staff here is one of a kind staff ⭐️⭐️ This place is a 5 ⭐️⭐️⭐️⭐️⭐️ Hotel, place is great, dont have to mention the staff , especially the new girl on front desk I believed her name is karina she is really helpful and treat u with respect and always helpful on anything you need.
Business response:
Perla, thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you found our property well-maintained and you were pleased with the exceptional service from our staff, especially provided by Karina. We work hard to provide high levels of service, so we will share your compliments with her. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Everything & anytjing about this place is amazing
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I love this spot i love tne people and the area is really nice
Business response:
Thank you for the wonderful review of your stay at Extended Stay America. It was a pleasure to read how much you enjoyed your stay with us and that we made your stay enjoyable with our service and amenities. We are grateful for your kind comments, and we do hope to have you as our guest again in the near future. Sincerely, Hotel Management
Location was alright... How ever the floor made your socks black.. towels were dingy grey. I needed up buying new towels to use. I booked because it had a kitchenette however no kitchen items. And was not told on check in that I could ask for them but I was told there was a fee. Fridge was in poor repair (cracked).. Even though it was no smoking you could smell smoke the min you entered the building from the side doors. was very disappointing.
Business response:
Thank you for reviewing your stay. We're sorry for the smoke smell you experienced while you were here. We're a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We have also asked our maintenance team to fix the problem with the refrigerator. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Ple... read more
it seems all motels in this area are under construction. The one female manager was very helpful and polite.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked offerings and that you were impressed with the courteous service provided by our staff. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Boxers and Bloody towel The stay was Ok and the front desk staff was nice and helpful.. BUT the room was not cleaned well coz our service dog dound a man's boxers under the bed! The towel in the bathroom also has droplets of blood which is gross and good thing we only stayed 1 night so we wont have to use any of those. It's disgusting. There's a lot of trash that has not been picked up in the hallways.
Business response:
Thank you for your review. Although you liked our friendly staff, we apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure corrective actions are taken. We appropriate your comments and hope you will consider a second visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 3.5 star rating with 3,309 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.