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Extended Stay America - Denver - Tech Center South - Greenwood Village
- Hotels
- Greenwood Village, CO
About this business
Location details
9253 E. Costilla Ave., Greenwood Village, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Miguel, thank you for your fantastic rating! We are pleased you chose Extended Stay America for your time in the city and even more pleased that we exceeded your expectations. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Brian, we hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We try our best to ensure every guest has the best experience possible. If you wish to give us more feedback on how we can get a better score next time please contact us directly at the hotel.
Business response:
Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we look forward to seeing you again soon. Sincerely, Hotel Management
Dirty tub & no conditioner.... The hotel did not have conditioner. I didn't bring my own because most hotels have some. When I called front desk to ask, they told me they didn't have any.my hair was a tangled mess... I know it seems comical and not that big of a deal... but it was.. I also took a bath and decided to clean the tub before hand because I just didn't know....the towel I used to clean the sides of the tub was very dirty....which left me feeling uneasy about the rest of the cleanliness.
Business response:
Thank you for taking the time to give us your feedback. We appreciate you letting us know where specifically we are lacking when it comes to providing for our guests. I will let you know that we only provide a shampoo and conditioner combo. The cleanliness of our hotel is an important aspect that we continue to work on. I will take your comments back to my housekeeping and Front Desk staff and use it to ensure we are properly training our staff to a sure guest needs get met.
Okay The room smelled like animal urine and the pull out couch bed was old, yellow and uncomfortable.
Business response:
We appreciate you taking the time to provide us with your feedback. We are sorry to see that the experience was not 100% satisfactory and we will use your comments to address the specific points within the room that we can fix. We appreciate your business and look forward to serving you again if you are ever in need of a room.
This was a nicer hotel than the last one we stayed in. It was very roomy lots of space for the kids to roam. The pavillion area was very nice too.
Business response:
We appreciate you taking the time to give us your feedback. We will use your comments to hopefully make future stays for all guests better. If you wish to give more specific details om how we can improve please contact us at the hotel. Again thanks for your patronage and feedback.
Business response:
Sandy, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
My room was supposed to be a Non-Smoking room but as soon as you open the door you could smell a strong odor of cigarettes. Found some left over clothes from the previous person who stayed in the room. The staff is not friendly at all. The big white man was rude. We told him good morning the following morning and he looked away and said nothing .
Business response:
We apologize that you did not have the best experience. We try our best to give all of our guests our best efforts. We will look into your experience and use it to make hopefully your next experience better.
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Greenwood Village
How is Extended Stay America - Denver - Tech Center South - Greenwood Village rated?
Extended Stay America - Denver - Tech Center South - Greenwood Village has a 4.3 star rating with 905 reviews.
When is Extended Stay America - Denver - Tech Center South - Greenwood Village open?
Extended Stay America - Denver - Tech Center South - Greenwood Village is open now. It will close tomorrow at 12:00 a.m.