This profile has been claimed by the business owner or representative.
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
- Hotels
- Destin, FL
About this business
Location details
4615 Opa Locka Lane, Destin, FL, 32541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the room set up. However there was a hole in the ceiling of the lobby. The room smelled like somebody has been working in a fast food joint and left there clothes in there for months. Lysol helped.
Business response:
Dear Katie, Thank you for choosing our brand and reviewing your time during your recent visit to the hotel. It is nice that you had a satisfactory stay. However, we appreciate you pointing out specific items you loved and areas where we can improve. Please accept our apologies for the smell issues that disturbed your time here. Our team has been informed about this and will take quick action. Considering the positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hote... read more
They don't have a service for recommendation to other people
Business response:
Dear Randol, We regret that your stay with us didn't meet your expectations, and we wish we had the chance to address your concerns during your visit. Our team strives to deliver exceptional service, aiming to surpass our guests' expectations each time. Regrettably, we fell short on this occasion, and we apologize for any issues that may have affected your experience. We hope to have another opportunity to welcome you back for the outstanding stay you deserve.Sincerely,Hotel Management
Room was very clean. Staff was very nice. We only stayed a few hours over night but would definitely stay there again.
They have to improve the breakfast service and the room.
Business response:
Dear Randol, Thank you for being our guest. It is nice to know you had a satisfactory time here. However, we are sorry that the breakfast choices do not meet your taste. We shall share these notes with the concerned team for improvement. Your remarks on the need to update the property are also noted and shared with our concerned team for review and action. Once again, we are sorry for letting you down. Please return, as we would welcome the opportunity to provide you with the seamless stay you deserve when staying with us.Si... read more
Elevator out of service majority of stay
Business response:
Dear Jim, Thank you for being our guest during your visit to our city. Our prime motto is to provide a comfortable and wonderful hotel experience. However, we are sorry for the discomfort caused by the sudden breakdown of the elevator during your visit to our hotel. Our technical team is working on it and will fix the issues as soon as possible. Apart from this, we hope you had a satisfactory time here. Thank you for choosing us, and we look forward to your next stay. Sincerely,Hotel Management
Elevator was out.
Business response:
Dear Jimell, Thank you for choosing us. It has always been our aim to provide a pleasant stay during your time with us, and we are happy you had one. However, we are sorry for the disappointment caused by the elevator breakdown. Our technical team is already at work to fix the same. Our aim is to see happy guests. Please return on your next trip and stay with us to have a better experience.Sincerely,Hotel Management
Ok
Business response:
Dear Edeltraud, Thank you for being our guest. Our prime motive is to provide a pleasant and comfortable hotel experience to all the guests who enter our door, and we are happy you had one. Please stay with us another time for an enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
How is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. rated?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. has a 3 star rating with 2,386 reviews.
When is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. open?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. is open now. It will close tomorrow at 12:00 a.m.