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Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
- Hotels
- Destin, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4615 Opa Locka Lane, Destin, FL, 32541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall, stay was ok. Just the room was a little dusty. Stove was outdated and some lights were not working.
Business response:
Dear Anna, Thank you for your feedback. We take all critiques seriously and use them as motivation to improve our guest experience. We know that this stay may not have been the best, but we are hopeful for another opportunity to welcome you back for the exceptional hospitality for which we are known. Thank you once more for your review; we are looking forward to your next visit.Sincerely,Hotel Management
The room was not good at all. 302 an the refrigerator wasn’t working the housekeeper told us to hold till the next an he would bring in a new on I said ok.the floors were nasty, dead bugs in the windows. Sink ran water all the 3 days we were there. The toilet water smell like poop. The housekeeper didn’t come an fix anything.
Business response:
Dear Craig, Thank you for sharing your feedback. Please accept our sincere apologies for the inconvenience you experienced and your less-than-favorable visit while staying with us. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. However, we follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, and... read more
The 2 older ladies that work there were very friendly and ready to help but the younger people weren't quite as helpful. The room definitely could have been cleaner as well as the carpets and trash can area by the elevator. Location was pretty good though.
So so We had a good time on our stay. The only issues was the pool was out of order the whole time we was there. Also there was someone smoking pot in the hotel and had the floor we was on smelling for at least 30 minutes.
Business response:
Dear Billy, Thank you for selecting Extended Stay America and taking the time to write a review. We are sorry for the inconvenience and the difficulties caused due to our pool being temporarily closed and other guests smoking. We will share this with the team to ensure our guests receive the best experience they deserve. Apart from this instance, we hope the rest of your stay was pleasant. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
Because the front desk person was great and was really helpful.
Clean & Convenient I've stayed here once before and check in was good, this time the person who checked us in clearly wasn't in the mood to be at work. Other than that it was overall good!
Business response:
Dear Cathy, Thank you for sharing your experience at Extended Stay America. We apologize for any inconvenience during check-in and will address your concerns with our team. We appreciate your loyalty and look forward to welcoming you back for an enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
How is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. rated?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. has a 4.2 star rating with 1,261 reviews.
When is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. open?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. is open now. It will close tomorrow at 12:00 a.m.