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Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
- Hotels
- Destin, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4615 Opa Locka Lane, Destin, FL, 32541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Towels was dirty
Business response:
Dear Angela, Thank you for reviewing your stay at Extended Stay America. We are happy your overall experience was pleasant. However, we want to apologize for the cleanliness issue and any oversight which kept it from being perfect. Our Housekeeping team usually does a great job maintaining a clean and fresh room for every guest. Regrettably, this was overlooked during your stay. We appreciate your feedback and understanding, and we hope you will choose to stay with us again. Sincerely,Hotel Management
Front desk lady friendly, professional. The regular size fridge & freezer in room. Room was very clean
Our room was pretty dirty. there was also mold growing on the ceiling in our bathroom. Overall the room didn’t feel or smell clean. There were also a lot of people wandering the halls at super early hours in the mornings, which is fine, but they were very loud.
Business response:
Dear Ryean, Thank you for evaluating your visit to our hotel. Our goal is to provide a clean and hospitable environment for our guests. Therefore, we sincerely apologize for failing to meet the high standards you should always expect from us. Although this does not change what has transpired, we will share your valuable feedback with our housekeeping team to ensure our guests receive the seamless stay they deserve moving forward. Moreover, our front desk is available round the clock to assist our guests in any way we can to ... read more
It was nice having a full size refrigerator and stove top.
Business response:
Dear Dennis, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you enjoyed your comfortable suite and fully equipped kitchen. Every team member is committed to ensuring our guests have a perfect stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon! Sincerely,Hotel Management
Servicio
This property is too old; needs urgent renovation. Sound-proofing is non-existent. Rooms are too small, furniture in our room showed its advanced age and was on the verge of falling apart. Staff is very welcoming and caring but the property owner needs to invest ! Apart from its excellent location and pleasant parking lot ... this place will be my last choice
Business response:
Dear S. B, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed the expectations of our guests; therefore, we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
How is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. rated?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. has a 4.2 star rating with 1,261 reviews.
When is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. open?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. is open now. It will close tomorrow at 12:00 a.m.